Overview
SilverSpring Health and Rehabilitation Center, located in Abilene, Texas, offers a range of services including skilled nursing, rehabilitation, and assisted living. The facility aims to provide specialized care and advanced recovery options for its residents.
Services & Support
The center provides skilled nursing care, rehabilitation services, and long-term care. Staff members are dedicated to supporting residents through their recovery journeys, ensuring that individual needs are met with compassion and professionalism. Families have noted the importance of communication and the caring approach of the therapy team, which includes skilled therapists and assistants.
Care Approach & Staff
Reviews indicate that while some staff members are praised for their kindness and attentiveness, there are concerns regarding the overall staffing levels and the attitudes of certain employees. Many families appreciate the efforts of the nursing staff and find them to be caring and professional, although there are reports of understaffing during certain shifts, affecting the quality of care.
Living Options & Amenities
The facility is described as clean and well-maintained, contributing to a welcoming environment for residents. Families have enjoyed participating in communal activities, such as holiday meals, which foster a sense of community among residents. However, some reviews highlight issues with the responsiveness of staff, particularly during busy times.
Dining & Activities
Dining experiences at SilverSpring have received mixed reviews. Some families enjoyed the food, noting specific meals that were well-received, while others expressed dissatisfaction with the variety and quality of options available. Activities are organized by the staff, with residents participating in various events that encourage social interaction.
What Families Say
Feedback from families is varied. Many express gratitude for the care their loved ones received, highlighting the cleanliness of the facility and the dedication of certain staff members. However, there are significant concerns regarding staff behavior and the treatment of residents, with some families reporting negative experiences that have led to transferring their loved ones elsewhere.
Room for Improvement
Several reviews indicate a need for improvement in staffing levels and staff attitudes. Concerns about communication, responsiveness, and overall care quality have been noted by families, suggesting that addressing these issues could enhance the experience for both residents and their families.
Summary
SilverSpring Health and Rehabilitation Center offers skilled nursing and rehabilitation services in a clean and supportive environment. While many families appreciate the care their loved ones receive, there are notable concerns regarding staffing and staff interactions that potential residents and their families should consider when evaluating this facility.
