Overview
Silver Ridge Healthcare Center, located in Las Vegas, Nevada, is a 24-hour skilled nursing facility dedicated to helping patients recover from surgery, injury, or serious illness. The center aims to provide positive rehabilitative therapy and exceptional nursing care to assist patients in achieving their highest possible functioning level.
Services & Support
The facility offers a range of services including skilled nursing, rehabilitation, and memory care. Social worker support is available to assist families and patients in navigating care needs. However, feedback from families indicates that the quality of care may vary significantly, with reports of understaffing impacting response times to patient needs.
Care Approach & Staff
While some families have praised the kindness and hard work of the staff, there are numerous reports highlighting issues with staff availability and care quality. Many families noted that staff members appeared overworked, leading to delays in responding to patient calls and inadequate monitoring of patients’ conditions. This has raised concerns about the level of attention and care provided to residents.
Who They Serve
Silver Ridge Healthcare Center serves a diverse population, including patients recovering from surgeries and those needing memory care. Families have expressed mixed feelings about the care provided, with some reporting satisfactory experiences while others have shared serious concerns regarding the treatment and conditions within the facility.
Living Options & Amenities
The facility provides skilled nursing care in a setting that aims to support rehabilitation. However, reviews frequently mention the poor condition of patient rooms and common areas, including cleanliness issues and outdated facilities. Families have described the environment as needing significant renovation and maintenance.
Dining & Activities
Feedback regarding the dining experience has been overwhelmingly negative, with many families describing the food as unappetizing and inadequate. This has contributed to an overall dissatisfaction with the amenities offered at the center.
Room for Improvement
There are significant concerns regarding the cleanliness and maintenance of the facility, with reports of dirty rooms and unkempt bathrooms. Additionally, the responsiveness of staff to patient needs has been highlighted as a critical area for improvement, as families have reported long wait times for assistance.
Summary
Silver Ridge Healthcare Center provides skilled nursing and rehabilitation services in Las Vegas, Nevada. While there are instances of positive care experiences, numerous reviews indicate serious issues with staffing, cleanliness, and overall patient care quality. Families are advised to thoroughly investigate and consider these factors when seeking care for their loved ones.
