Overview
Sienna Skilled Nursing & Rehabilitation, located in Wintersville, Ohio, is a skilled nursing and rehabilitation facility dedicated to providing quality care and customer service. The facility aims to create a warm and friendly environment that not only preserves the quality of life for its residents but also seeks to enhance it through compassionate support and dedicated staff.
Services & Support
Sienna offers a range of services including skilled nursing, physical therapy, and rehabilitation. The facility is designed to support residents with various needs, including those requiring hospice care and assisted living. The staff is noted for their compassion and willingness to help, contributing to a supportive atmosphere.
Care Approach & Staff
The care approach at Sienna emphasizes compassion and dedication, with many reviews highlighting the kindness of the aides and nursing staff. However, there are mixed sentiments regarding management and staffing levels. While some families appreciate the attention their loved ones receive, others express concerns about inadequate staffing and management responsiveness.
Who They Serve
Sienna serves a diverse group of residents, including the elderly and those requiring rehabilitation after surgery or illness. Families report varying experiences, with some noting excellent care and others raising alarm about neglectful practices.
Levels of Care
The facility provides various levels of care, including skilled nursing and rehabilitation services. While some residents have had positive experiences with their rehabilitation, others have reported inadequate therapy sessions and a lack of attention to their needs.
Dining & Activities
Dining experiences at Sienna have received criticism, with some residents describing the food as unappetizing and served cold. However, the facility does offer activities aimed at keeping residents engaged, and some families have noted improvements in this area.
What Families Say
Reviews reflect a range of experiences at Sienna. Some families commend the aides and nursing staff for their compassion and support, while others express serious concerns regarding management and the quality of care. Positive comments highlight the cleanliness of the facility and the dedication of certain staff members, while negative feedback points to issues with responsiveness and care practices.
Room for Improvement
There are notable concerns regarding staffing levels and management practices at Sienna. Several reviews indicate that residents’ basic needs may be overlooked, and some families have reported distressing incidents that raise questions about the overall quality of care.
Summary
Sienna Skilled Nursing & Rehabilitation offers a range of services in a supportive environment, but experiences vary significantly among residents and their families. While many appreciate the compassionate care provided by aides and nursing staff, others raise concerns about management and the adequacy of care, particularly regarding rehabilitation services and dining quality. Families considering Sienna for their loved ones may want to weigh these mixed reviews carefully.