Overview
Shannon Gray Rehab Center, located in Jamestown, North Carolina, provides skilled nursing and rehabilitation services in a clean and welcoming environment. The facility is designed to support individuals recovering from medical procedures or managing chronic conditions, emphasizing quality care and a homelike atmosphere.
Services & Support
The center offers a range of services including skilled nursing and physical therapy. Residents benefit from a dedicated therapy team that focuses on rehabilitation, helping patients regain their independence and improve their quality of life. The staff is noted for their attentiveness and responsiveness to patient needs, creating a supportive environment for recovery.
Care Approach & Staff
Shannon Gray Rehab Center is staffed with compassionate professionals, including certified nursing assistants (CNAs), nurses, and therapists. Many reviews highlight the kindness and dedication of the CNAs, who are described as treating residents like family. However, some feedback indicates that certain nursing staff could improve in their responsiveness to patient care requests. Communication between staff and families is generally reported as good, with many families feeling well-informed about their loved ones’ conditions.
Who They Serve
The facility caters to a variety of residents, including those requiring short-term rehabilitation and long-term skilled nursing care. Families appreciate the welcoming atmosphere and the staff’s commitment to treating each resident with dignity and respect.
Living Options & Amenities
Residents at Shannon Gray enjoy spacious and well-maintained rooms, with common areas designed for both social interaction and quiet relaxation. The facility’s cleanliness and aesthetic appeal have been positively noted by visitors, contributing to a comfortable living experience.
Dining & Activities
The dining experience at Shannon Gray is highlighted positively, with residents able to request alternative meal options if they do not find something suitable on the menu. The facility also offers activities that promote engagement and socialization among residents, which is an important aspect of their rehabilitation process.
What Families Say
Overall, families express gratitude for the care their loved ones receive at Shannon Gray. Many reviews share positive experiences regarding the staff’s attentiveness and the facility’s environment. However, there are some concerns about certain aspects of nursing care, with a few families citing instances of inadequate attention to medical needs. Despite these concerns, many families feel fortunate to have chosen Shannon Gray for their loved ones’ care.
Room for Improvement
While many aspects of care are praised, some reviews highlight areas needing attention, particularly regarding nursing responsiveness and management practices. Instances of delayed medication administration and communication issues with some nursing staff have been noted, indicating a need for improvement in these areas.
Summary
Shannon Gray Rehab Center offers a supportive environment for individuals in need of skilled nursing and rehabilitation services in Jamestown, North Carolina. With a focus on patient-centered care, the facility combines compassionate staff with a clean and inviting atmosphere. While the majority of feedback is positive, addressing the noted concerns could enhance the overall experience for residents and their families.