Overview
Sandia Ridge Center, located in Albuquerque, New Mexico, is a 136-bed skilled nursing facility that provides a range of services including post-hospital rehabilitation, long-term care, and respite care. The center is dedicated to meeting the medical and rehabilitation needs of individuals recovering from illness or injury, and it also offers mental health and recovery services. Sandia Ridge Center accepts Medicare, Medicaid, and most private insurances, and is a WE HONOR VETERANS partner.
Services & Support
The facility offers comprehensive services including skilled nursing, physical therapy, occupational therapy, and memory care. Residents benefit from a supportive environment where the staff is noted for their attentiveness and dedication to quality care. The social worker support is highlighted as being responsive and compassionate, contributing to the overall positive experience for residents and their families.
Care Approach & Staff
Reviews frequently commend the staff at Sandia Ridge Center for their kindness and professionalism. Families have expressed appreciation for the nursing staff, who are described as genuinely caring and dedicated to their patients. The physical therapy and rehabilitation teams received high praise for their effectiveness and ability to motivate residents during recovery.
Who They Serve
Sandia Ridge Center caters to individuals requiring skilled nursing care, rehabilitation, and those needing mental health support. The facility is particularly noted for its accommodating environment for residents recovering from surgeries or serious health conditions, as well as those with dementia.
Living Options & Amenities
The center is described as clean and well-maintained, creating a welcoming atmosphere for residents. The living environment is supportive and nurturing, with staff members working to ensure that residents feel comfortable and cared for.
Dining & Activities
Residents have reported satisfaction with the dining experience at Sandia Ridge Center, noting that the food is enjoyable. The facility provides various activities that promote social interaction and engagement among residents, contributing to a positive community atmosphere.
What Families Say
Families have shared mixed experiences, with many praising the facility for its cleanliness, attentive staff, and effective rehabilitation services. Positive comments highlight the supportive environment and the dedication of the staff. However, some reviews express concerns regarding specific care situations, particularly in relation to dementia care and the handling of certain resident behaviors.
Room for Improvement
While many families report positive experiences at Sandia Ridge Center, there are some concerns regarding the handling of residents with dementia and mental health issues. A few reviews indicate dissatisfaction with the communication and care strategies employed in these cases, suggesting that improvements could be made in this area.
Summary
Overall, Sandia Ridge Center in Albuquerque, New Mexico, is recognized for its clean environment, dedicated staff, and comprehensive rehabilitation services. While there are areas for improvement, particularly in specialized care, the facility has garnered a reputation for providing quality support to its residents. Families considering Sandia Ridge Center can expect a caring atmosphere with a focus on recovery and well-being.
