Overview
Roland Park Rehabilitation and Healthcare Center, located in Baltimore, Maryland, is a skilled nursing care and rehabilitation facility. The center focuses on providing specialized care tailored to the individual needs and goals of its residents. The facility emphasizes a commitment to quality care, aiming to support residents throughout their health journeys.
Services & Support
Roland Park offers a range of services including skilled nursing, physical therapy, occupational therapy, and social worker support. The clinical and therapy teams work collaboratively to ensure that residents receive comprehensive care that meets their specific needs. The facility provides 24/7 medical support, which is crucial for residents requiring ongoing assistance.
Care Approach & Staff
The staff at Roland Park includes a multidisciplinary team dedicated to delivering quality care. While many reviews highlight the professionalism and helpfulness of the staff, there are also concerns raised about the adequacy of care and responsiveness to resident needs. Some residents have reported positive experiences with the nursing staff, noting their kindness and willingness to assist.
Dining & Activities
Dining at Roland Park has received mixed feedback. Several residents have described the food as cold and unappetizing, with limited choices available. However, there are also accounts of staff members going above and beyond to provide alternative meals when necessary. Activities and social engagement opportunities are available to residents, contributing to a sense of community within the facility.
Room for Improvement
There are consistent concerns regarding the cleanliness of the facility and the responsiveness of the staff to urgent needs. Reports have indicated issues with the management of medications and the adequacy of physical therapy services. Additionally, some residents have expressed worries about safety and the overall condition of the living environment.
What Families Say
Feedback from families is varied. While some express gratitude for the care provided and commend the staff for their support, others have shared troubling experiences regarding the treatment of their loved ones. Complaints about long wait times for medication, inadequate food service, and cleanliness issues have been noted by multiple reviewers.
Summary
Roland Park Rehabilitation and Healthcare Center offers a range of skilled nursing and rehabilitation services in a supportive environment. While many staff members are described as caring and professional, there are significant concerns regarding the quality of care, dining options, and facility cleanliness. Families considering Roland Park should weigh these factors carefully based on the experiences shared by other residents and their families.
