Overview
Riverwood Healthcare Center, located in Stockton, California, is a skilled nursing facility dedicated to providing comprehensive care and rehabilitation services. The center aims to nurture life and promote the well-being of its residents, offering 24-hour nursing care and state-of-the-art rehabilitation services.
Services & Support
Riverwood Healthcare Center offers a range of services, including skilled nursing, physical therapy, and occupational therapy. The staff is committed to supporting residents in their recovery and daily activities, although experiences with the level of care can vary significantly among patients.
Care Approach & Staff
The staff at Riverwood Healthcare Center is often described as kind and professional, with many residents appreciating the efforts of the nursing and rehabilitation teams. However, some reviews indicate inconsistencies in care, particularly regarding communication and responsiveness to patient needs. While many staff members are noted for their warm demeanor, there have been concerns about a few individuals who did not exhibit the same level of compassion.
Who They Serve
Riverwood serves individuals requiring skilled nursing care and rehabilitation services. The facility accommodates patients with various needs, including those recovering from surgery or managing chronic health conditions.
Living Options & Amenities
The facility is reported to be clean and well-maintained, contributing to a pleasant living environment for residents. However, some patients have expressed frustration over the lack of bedside telephones, which can lead to feelings of isolation for those without cell phones.
Dining & Activities
While specific details about dining options are not extensively covered in the reviews, the staff’s efforts to maintain a clean and welcoming environment suggest that residents may find the dining experience satisfactory.
Clinical Services & Rehab
Riverwood offers rehabilitation services, including physical and occupational therapy. Feedback indicates that while some therapists are exceptional and provide valuable support, others may not meet the expectations of residents, particularly regarding the adequacy of therapy sessions.
Location & Access
Situated in Stockton, California, Riverwood Healthcare Center is accessible to families and visitors. However, some reviews express challenges in communication with family members, particularly regarding phone accessibility after hours.
What Families Say
Families have shared mixed experiences at Riverwood. Many appreciate the cleanliness of the facility and the dedication of the staff. However, there are significant concerns about the quality of care, communication issues, and instances of neglect. Families have emphasized the importance of monitoring the care provided to their loved ones closely.
Room for Improvement
Several reviews point to areas needing attention, including better communication among staff, improved patient monitoring, and more consistent care practices. Additionally, addressing the lack of bedside telephones and ensuring adequate therapy sessions could enhance the overall experience for residents.
Summary
Riverwood Healthcare Center in Stockton, California, offers skilled nursing and rehabilitation services with a focus on cleanliness and compassionate care. While many staff members are praised for their dedication, there are notable concerns regarding care consistency and communication. Families are encouraged to stay actively involved in their loved ones’ care to ensure their needs are met effectively.
