Overview
Riverside Health & Rehab Center, located in McKeesport, Pennsylvania, is a 120-bed skilled nursing and rehabilitation community situated just one mile from McKeesport Hospital. The facility features outdoor views of the Monongahela River and offers an interior courtyard designed for relaxation and social gatherings.
Services & Support
Riverside Health & Rehab Center provides a range of services including skilled nursing, rehabilitation, and memory care. The facility emphasizes communication and support, with social workers available to assist families through the discharge process and ensure that residents receive the care they need. The Progressive Approach to Home (PATH) program is implemented to facilitate a safe and efficient transition back to home for patients, utilizing evidence-based practices.
Care Approach & Staff
The staff at Riverside Health & Rehab Center is noted for being friendly and responsive, with several reviews highlighting the attentiveness of nurses and aides. However, some feedback indicates concerns about the professionalism of certain staff members, with reports of unprofessional behavior and communication issues. The facility aims to provide a caring environment, but experiences may vary based on individual staff interactions.
Who They Serve
This facility serves a diverse population, including those in need of short-term rehabilitation and long-term care. It is equipped to support elderly residents, including those with memory care needs, ensuring they receive appropriate stimulation and care.
Dining & Activities
Residents at Riverside Health & Rehab Center have access to various activities designed to engage and entertain them. Reviews suggest that the facility offers a range of activities that contribute positively to the residents’ well-being.
What Families Say
Feedback from families is mixed. Many express gratitude for the quality of care provided by specific staff members, noting their kindness and attentiveness. However, there are serious concerns raised by some families regarding staff professionalism and communication, particularly about the treatment of residents. Some families have reported distressing experiences that led them to remove their loved ones from the facility, citing issues of neglect and unprofessional conduct.
Room for Improvement
Several reviews highlight areas for improvement, particularly concerning staff communication and professionalism. Some families have expressed dissatisfaction with the handling of residents’ needs and the overall atmosphere of care.
Summary
Riverside Health & Rehab Center offers skilled nursing and rehabilitation services in McKeesport, Pennsylvania. While many families appreciate the care provided by certain staff members, there are notable concerns regarding communication and staff professionalism. Families considering this facility should weigh both positive experiences and critical feedback to make an informed decision.