Overview
River City Center, located in Decatur, Alabama, is a 183-bed skilled nursing facility that provides a range of services including post-hospital rehabilitation, long-term care, and respite care. The facility also features a specialized transitional care unit for rehabilitation and a secured Memory Support Unit designed for residents with Alzheimer’s or dementia. River City Center is recognized as an AHCA Bronze Quality Award winner and is a partner in the WE HONOR VETERANS program.
Services & Support
River City Center offers various services tailored to meet the needs of its residents. These include skilled nursing care, rehabilitation, respite care, and memory care. The facility is equipped to handle post-hospital rehabilitation, ensuring that residents receive the necessary support during their recovery.
Care Approach & Staff
The staff at River City Center has received positive feedback for their friendliness and attentiveness towards residents. Many reviews highlight the courteous nature of the clinical staff and their commitment to providing excellent care. However, there are concerns regarding the responsiveness of the business office and communication, as some families have reported difficulties in reaching staff and receiving timely assistance.
Living Options & Amenities
The facility is designed to provide a comfortable living environment for its residents. While many reviews praise the cleanliness of the building and the friendly atmosphere, there have been some complaints regarding the condition of certain rooms and amenities. For instance, some residents have noted issues with broken furniture and a lack of entertainment options such as TVs and phones.
Dining & Activities
Dining experiences at River City Center have received mixed reviews. While some residents have enjoyed meals like breakfast and noted the overall quality of food, others have expressed disappointment with the menu options provided, suggesting that meals could be more appealing and nutritious.
What Families Say
Families have shared a variety of experiences at River City Center. Many appreciate the quality of care their loved ones receive, with several noting the helpfulness of the nursing staff. However, there are significant concerns regarding communication and responsiveness, particularly when it comes to reaching the business office and the overall management of care.
Room for Improvement
Several reviews indicate areas for improvement at River City Center, particularly in terms of communication and responsiveness from the business office. Additionally, some families have raised concerns about the condition of the facility, including unpleasant odors and issues with room furnishings.
Summary
River City Center in Decatur, Alabama, provides a range of skilled nursing and rehabilitation services in a supportive environment. While the staff is generally regarded as friendly and attentive, challenges with communication and certain facility conditions have been noted by families. Overall, River City Center aims to deliver quality care, particularly for those requiring memory support and rehabilitation services.
