Overview
Ridgecrest Community Care Center, located in West Monroe, Louisiana, is part of the CommCare family, which operates multiple skilled nursing facilities across the state. The center aims to provide a supportive environment focused on individual resident needs while enhancing the quality of care through ongoing evaluations and improvements.
Services & Support
Ridgecrest Community Care Center offers skilled nursing and rehabilitation services, catering to both long-term care and short-term recovery needs. The facility emphasizes a person-centered care philosophy, which includes providing a comfortable living environment and a range of activities to foster engagement and well-being among residents.
Care Approach & Staff
The care team at Ridgecrest Community Care Center includes trained professionals committed to enhancing the quality of life for residents. While some reviews highlight the friendliness and helpfulness of the staff, others express concerns about staffing levels and the experience of certain caregivers. This has led to mixed experiences regarding the consistency and quality of care provided.
Who They Serve
The facility serves individuals requiring skilled nursing and rehabilitation services, with a focus on those transitioning from hospital stays or needing long-term care. Families have noted that the center accommodates various needs, but experiences can vary significantly based on individual circumstances.
Dining & Activities
Ridgecrest offers various activities designed to enrich residents’ lives, including community outings and life enrichment programs. However, some reviews indicate dissatisfaction with the food quality, suggesting that improvements are needed in meal service and options.
Room for Improvement
Several reviews point to significant concerns regarding the quality of care, including issues with communication among staff, cleanliness, and responsiveness to residents’ needs. Specific instances of inadequate medical attention and staffing challenges have been noted, indicating a need for improvements in these areas.
Summary
Ridgecrest Community Care Center presents a mixed picture for families considering care options. While the facility boasts a commitment to person-centered care and a pleasant environment, concerns about staff experience, care consistency, and dining quality suggest that families should thoroughly evaluate their options and consider the specific needs of their loved ones.
