Overview
Regency Care of Silver Spring, located in Silver Spring, Maryland, is a 92-bed skilled nursing and rehabilitation facility. The community aims to provide a supportive environment for both short-term rehabilitation and long-term care, emphasizing compassionate care and a homelike atmosphere for its residents.
Services & Support
The facility offers a range of services including skilled nursing, rehabilitation, palliative care, personal care, and case management. Residents benefit from a 24-hour emergency alert and response system, ensuring that assistance is always available when needed. The activities team is noted for their dedication to engaging residents in various activities, even for those who may be non-responsive.
Care Approach & Staff
Regency Care of Silver Spring is recognized for its attentive and patient staff, who strive to provide the best possible care around the clock. Many reviews highlight the kindness and professionalism of the team, particularly in the nursing and activities departments. However, there are mixed experiences regarding the responsiveness of staff, particularly during night shifts and weekends, where some families felt that care was lacking.
Who They Serve
The facility caters to a diverse population, offering care for individuals needing rehabilitation services as well as those requiring long-term care. Families have expressed appreciation for the supportive environment that treats residents like family.
Dining & Activities
Residents at Regency Care enjoy a variety of meals, with many expressing satisfaction with the food quality. The activities department is active in organizing events and keeping residents engaged, which is a notable aspect of their care approach.
Room for Improvement
While many families have praised the care provided at Regency Care, there are concerns about cleanliness and staff responsiveness. Some reviews mention issues with the condition of the facility, including odors and unclean areas. Additionally, there are reports of staff being less attentive during certain shifts, leading to feelings of neglect among residents.
Summary
Overall, Regency Care of Silver Spring presents a mixed picture. While many families commend the compassionate care and supportive environment, there are significant concerns regarding cleanliness and staff attentiveness during certain times. Families considering this facility should weigh the positive experiences against the noted areas for improvement.
