Overview
Reformed Presbyterian Home, located in Pittsburgh, Pennsylvania, is a Christian, non-profit organization dedicated to providing quality care and a supportive living environment for older adults. The facility offers a continuum of care, including independent living, personal care, skilled nursing, and rehabilitation services. While the home aims to provide a person-centered environment focusing on the total well-being of its residents, experiences shared by families indicate a mix of positive and concerning aspects of care.
Services & Support
Reformed Presbyterian Home provides a range of services aimed at supporting the physical, spiritual, social, and mental well-being of its residents. These services include skilled nursing, rehabilitation, and memory care, along with personal care and independent living options. The facility also offers social worker support and physical therapy, which some families have found beneficial for their loved ones.
Care Approach & Staff
The care approach at Reformed Presbyterian Home emphasizes a supportive and person-centered environment. While some families have praised the dedication of specific staff members, including nurses and therapists who have gone above and beyond in their roles, there have been reports of inconsistent care and staff attitudes. Some reviewers noted instances of rudeness from staff, which raised concerns about the overall atmosphere of care.
Who They Serve
Reformed Presbyterian Home serves seniors from various socio-economic backgrounds, welcoming residents regardless of their sex, race, or religious beliefs. The facility aims to accommodate older adults needing different levels of care, from those requiring rehabilitation to those seeking long-term living arrangements.
Levels of Care
The facility operates as a Continuing Care Retirement Community (CCRC), providing a full continuum of care. This allows residents to remain in the same community as their needs change over time, offering comfort and familiarity with their surroundings and caregivers.
Room for Improvement
Several reviews highlight areas needing improvement at Reformed Presbyterian Home. Concerns include the cleanliness of the facility, the adequacy of nursing staff, and the overall quality of care. Specific issues mentioned include noise levels impacting sleep, inadequate bathroom access for residents, and reports of staff being inattentive.
What Families Say
Family experiences at Reformed Presbyterian Home vary significantly. While some families express gratitude for the care their loved ones received, noting the professionalism of certain staff members, others report distressing experiences, including feelings of neglect and inadequate support. Positive remarks often highlight the dedication of individual caregivers, while negative reviews focus on broader systemic issues within the facility.
Summary
Reformed Presbyterian Home in Pittsburgh, Pennsylvania, offers a range of services for older adults, including skilled nursing and rehabilitation. While some families have reported positive experiences with specific staff members, there are significant concerns regarding the overall quality of care and staffing levels. Prospective residents and their families are encouraged to consider both the positive and negative feedback when evaluating this facility.
