Overview
Queen Anne Healthcare, located in Seattle, Washington, is a skilled nursing and rehabilitation community that specializes in trauma-informed care and behavioral health services. The facility is designed to support residents through various stages of their healthcare journey, offering a range of services including assisted living, memory care, and rehabilitation. Queen Anne Healthcare aims to create a welcoming environment that feels like home, focusing on enhancing the lives of every person they serve.
Services & Support
Queen Anne Healthcare provides a comprehensive suite of services including skilled nursing, rehabilitation, home health, and social worker support. The facility emphasizes individualized care, creating tailored discharge plans to ensure residents have the necessary resources when transitioning back home. The community also offers dining options and activities designed to engage residents and promote well-being.
Care Approach & Staff
The staff at Queen Anne Healthcare has received mixed feedback from families. While some reviews highlight the compassionate and professional care provided by nursing staff, others express concerns regarding responsiveness and communication. There are reports of delays in attending to patient needs and issues with the availability of necessary medical supplies. The facility’s commitment to patient-centered care is evident, but experiences can vary significantly.
Who They Serve
Queen Anne Healthcare caters to a diverse population, including individuals recovering from surgeries, those with chronic conditions, and residents requiring memory care. The facility has a particular focus on patients from the Harborview Bed Readiness program, ensuring that it meets the specific needs of trauma patients.
Levels of Care
The community offers various levels of care, including skilled nursing, rehabilitation, assisted living, and memory care. This range allows residents to receive the appropriate level of support based on their individual needs, whether they are recovering from an injury or managing ongoing health conditions.
Dining & Activities
Dining options at Queen Anne Healthcare have been described as inconsistent, with some residents receiving meals that do not meet dietary needs. Activities are provided to engage residents, although the quality and variety of these offerings can vary.
What Families Say
Families have shared a range of experiences regarding the care at Queen Anne Healthcare. Some express gratitude for the support their loved ones received, particularly in rehabilitation following injuries like broken hips. However, others report significant concerns, including inadequate communication and responsiveness from staff, as well as issues related to patient safety and care quality.
Room for Improvement
Feedback indicates that there are areas needing attention, particularly in communication and responsiveness from staff. Families have noted delays in care and unmet promises regarding paperwork and support services. Additionally, some residents have expressed dissatisfaction with the quality of meals and the overall condition of the facility.
Summary
Queen Anne Healthcare provides a range of services aimed at supporting individuals through their healthcare journeys in a community-focused environment. While many families appreciate the compassionate care and rehabilitation services, experiences can vary widely. It is essential for prospective residents and their families to consider both positive and negative feedback when evaluating this facility.
