Overview
PruittHealth – Neuse, located in New Bern, North Carolina, offers skilled nursing and rehabilitation services tailored for both short- and long-term care needs. The facility is part of the larger PruittHealth network, which has been dedicated to providing high-quality healthcare for over 50 years. The team at PruittHealth – Neuse strives to create a warm and home-like environment while delivering advanced care through their experienced nursing staff.
Services & Support
PruittHealth – Neuse provides a comprehensive menu of services including skilled nursing, rehabilitation, and memory care. The facility emphasizes a patient-centered approach, ensuring that families remain informed and connected with their loved ones’ progress. Their dedicated staff is committed to offering compassionate care while addressing the individual needs of each resident.
Care Approach & Staff
The care team at PruittHealth – Neuse is noted for being understanding and helpful. Reviews highlight the attentiveness of the staff, with specific praise for individual caregivers who demonstrate knowledge and compassion. However, some feedback indicates that there are concerns regarding the consistency of care, particularly in monitoring patients’ health conditions and hygiene.
Who They Serve
PruittHealth – Neuse serves a diverse population, including individuals requiring rehabilitation after surgery, those with chronic health conditions, and residents needing memory care support. Family members have expressed appreciation for the facility’s focus on resident care and the supportive environment provided.
Living Options & Amenities
The facility is described as clean and well-maintained, with a cozy atmosphere that helps residents feel at home. Although many reviews express satisfaction with the environment, there are notable concerns regarding room conditions and hygiene practices that have been reported by some families.
What Families Say
Families generally appreciate the caring nature of the staff and the quality of rehabilitation services offered. Positive experiences include effective physical therapy and supportive interactions with staff. However, some reviews point to issues with patient monitoring and care consistency, indicating that some residents may not receive the level of attention they need at all times.
Room for Improvement
Several reviews have highlighted areas needing attention, particularly regarding the consistency of care and hygiene in patient rooms. Concerns were raised about inadequate monitoring of health conditions, which some families found troubling. Addressing these issues could enhance the overall quality of care at PruittHealth – Neuse.
Summary
PruittHealth – Neuse in New Bern, North Carolina, offers a range of skilled nursing and rehabilitation services in a supportive environment. While many families commend the compassionate staff and quality of care, there are also concerns about consistency in patient monitoring and room conditions. Families considering this facility may want to weigh these factors when making their decision.
