Overview
Providence Pointe Healthcare, located in Paducah, Kentucky, is a skilled nursing facility that has garnered a reputation for providing compassionate and dedicated care. With a focus on family values and a commitment to quality, the facility has been a trusted choice for over forty years in the Western Kentucky area.
Services & Support
The facility offers a wide range of services including skilled nursing, rehabilitation, hospice care, and therapy services such as physical and occupational therapy. Families appreciate the comprehensive support provided by social workers and the coordination of care with various healthcare providers, ensuring that residents receive well-rounded and attentive care.
Care Approach & Staff
Residents and their families often commend the staff at Providence Pointe for their kindness and professionalism. Many reviews highlight the compassionate nature of the team, who are described as treating residents like family. The facility is noted for its clean and organized environment, contributing to a positive atmosphere for recovery and care.
Who They Serve
Providence Pointe Healthcare serves individuals requiring skilled nursing care, rehabilitation after surgery, and those in need of hospice services. The facility accommodates a variety of needs and is dedicated to helping residents regain their independence and mobility.
Dining & Activities
The dining experience at Providence Pointe is tailored to meet the preferences of residents, with many reviews praising the freshness of the meals and the attentiveness of the staff in accommodating dietary needs. The facility also emphasizes engaging activities that promote social interaction and well-being.
Room for Improvement
While many families have had positive experiences, there are some concerns regarding the consistency of care. A few reviews mentioned instances of inadequate assistance for residents, particularly those recovering from surgery, which affected their overall experience. Feedback suggests that improvements in staffing and communication could enhance care quality.
Summary
Overall, Providence Pointe Healthcare is recognized for its compassionate staff and comprehensive services that cater to a variety of needs. The facility’s commitment to quality care and a supportive environment makes it a notable choice for families seeking skilled nursing and rehabilitation services in Paducah, Kentucky.
