Overview
Portside Health & Rehab Center, located in Portsmouth, Virginia, is dedicated to providing a range of senior care services in a compassionate environment. The facility offers both short-term rehabilitation for recovery from surgery and specialized memory care for individuals with Alzheimer’s or dementia. With a focus on enhancing the quality of life for its residents, Portside emphasizes personalized care tailored to individual needs.
Services & Support
Portside Health & Rehab Center specializes in skilled nursing, rehabilitation, and memory care services. The facility is designed to support residents in regaining independence while ensuring their health is prioritized. The staff is committed to developing personalized treatment plans that cater to each resident’s specific requirements, whether for rehabilitation or ongoing care.
Care Approach & Staff
The team at Portside is noted for their compassion and dedication. Reviews highlight the professionalism of the staff, who strive to create a supportive atmosphere for residents. Many families have expressed appreciation for the relationships formed between staff and patients, which contribute to a caring environment. However, some feedback has indicated issues with communication and responsiveness in certain situations.
Who They Serve
Portside Health & Rehab Center serves a diverse population of seniors, including those in need of rehabilitation following surgery and individuals requiring memory care. Families looking for a facility that offers both skilled nursing and a supportive community environment will find Portside to be a suitable option.
Living Options & Amenities
The facility is described as clean and well-maintained, providing a welcoming atmosphere for residents. It features a variety of amenities, including organized activities and dining options that have received positive remarks from visitors. Families have noted that the environment appears conducive to both comfort and engagement for residents.
Dining & Activities
Portside offers a range of dining options, with reviews indicating that meals are appealing and well-prepared. The facility also provides numerous activities designed to keep residents engaged and active, contributing to their overall well-being.
What Families Say
Feedback from families varies significantly. Some express high satisfaction, particularly praising the care and support their loved ones received, while others have raised concerns about cleanliness and medication management. Positive comments often focus on the compassionate nature of the staff and the overall environment, while negative experiences highlight issues with pests and communication.
Room for Improvement
Concerns have been raised regarding cleanliness, particularly with pest control, as well as communication issues among staff and the management team. Some families have experienced delays in medication delivery and responsiveness from staff during critical moments. Addressing these areas could enhance the overall experience for residents and their families.
Summary
Portside Health & Rehab Center in Portsmouth, Virginia, offers a range of senior care services in a compassionate and supportive environment. While many families appreciate the dedication of the staff and the quality of care, there are notable concerns regarding cleanliness and communication that should be addressed. Overall, Portside provides a mix of positive and negative experiences, making it essential for families to weigh their options carefully.
