Overview
Pine Acres Rehabilitation & Care Center, located in West Des Moines, Iowa, has a long-standing commitment to providing care for seniors, emphasizing a healthy lifestyle and high-quality services. The facility offers a range of options, including skilled nursing, rehabilitation, long-term care, and respite care, all designed to support the wellness and active daily lives of its residents.
Services & Support
Pine Acres provides a variety of services aimed at meeting the diverse needs of its residents. These include subacute rehabilitation with daily therapeutic interventions, long-term care focused on personalized wellness, and a nurturing environment for those in need of ongoing support. The facility also features a dedicated skilled nursing unit that offers physical, occupational, and speech therapy six days a week.
Care Approach & Staff
The staff at Pine Acres is noted for their genuine interest in the well-being of residents, with many expressing that they feel like family. However, there are mixed reviews regarding management practices and staff turnover, which have been highlighted as areas needing improvement. The facility has faced challenges related to management accountability, which has impacted the overall quality of care and staffing consistency.
Who They Serve
Pine Acres caters to a wide range of individuals, including those requiring skilled nursing care, rehabilitation after surgery or illness, and long-term care for chronic conditions. The facility also supports residents with memory care needs and offers respite care for families needing temporary relief.
Living Options & Amenities
Residents at Pine Acres can enjoy spacious rooms and elegantly furnished suites, complemented by picturesque outdoor spaces for relaxation. The facility promotes an active lifestyle through a variety of engaging activities and social events designed to foster community and connection among residents.
Dining & Activities
Dining at Pine Acres is designed to be a pleasurable experience, featuring nutritious, restaurant-style meals. The activity department encourages residents to participate in a range of activities, from social events to recreational outings, promoting engagement and well-being.
Room for Improvement
While many reviews highlight the caring nature of the staff, there are significant concerns regarding management practices, including accountability and responsiveness to staff and resident needs. Issues such as supply shortages and facility maintenance have also been noted, indicating areas where improvements are necessary.
Summary
Pine Acres Rehabilitation & Care Center is dedicated to providing a supportive and caring environment for seniors in West Des Moines, Iowa. With a comprehensive range of services and a focus on personalized care, the facility aims to enhance the quality of life for its residents. However, potential families should be aware of the mixed reviews regarding management and operational challenges that may affect care quality.
