Overview
Pilgrim Manor Skilled Nursing and Rehabilitation, located in Bossier City, Louisiana, offers a range of skilled nursing and rehabilitation services designed to support recovery and enhance the quality of life for its residents. The facility is noted for its clean and beautifully remodeled environment, providing a welcoming atmosphere for both short-term rehabilitation and long-term care needs.
Services & Support
Pilgrim Manor provides comprehensive services including skilled nursing, occupational therapy, and rehabilitation. The facility is equipped to assist patients with both short-term recovery following surgery or illness and long-term care for those requiring ongoing support. The dedicated staff works collaboratively with patients and their families to ensure personalized care plans are implemented effectively.
Care Approach & Staff
The staff at Pilgrim Manor is described as compassionate and caring, with many reviews highlighting the positive interactions between staff members and residents. Families have noted the strong bedside manner of the clinical team, which contributes to a supportive environment. However, some reviews have raised concerns about staff responsiveness and the level of care provided in specific situations.
Living Options & Amenities
The facility features resort-like amenities and has been recently renovated, creating a light and open atmosphere. Residents benefit from a variety of activities designed to keep them engaged, and the dining experience has received positive feedback for its quality.
What Families Say
Reviews from families express a mix of experiences. Many appreciate the kindness and professionalism of the staff, with some noting significant improvements in their loved ones’ well-being during their stay. However, there are also serious concerns raised by families regarding incidents of neglect and inadequate care, particularly in urgent situations. This dichotomy highlights the variability in experiences at Pilgrim Manor.
Room for Improvement
While many families have had positive experiences, there are notable concerns regarding the responsiveness of staff and the quality of care in certain situations. Some reviews indicate issues with communication and care delivery, suggesting that improvements could be made in these areas to enhance overall resident satisfaction.
Summary
Pilgrim Manor Skilled Nursing and Rehabilitation offers a comprehensive range of services in a well-maintained facility in Bossier City, Louisiana. While many families commend the compassionate care and supportive environment, there are critical reviews that highlight areas needing attention, particularly regarding staff responsiveness and care consistency. Families considering Pilgrim Manor should weigh these factors carefully as they evaluate care options for their loved ones.
