Overview
Park Manor of Westchase, located in Houston, Texas, is a skilled nursing and rehabilitation facility dedicated to providing compassionate care to its residents. The facility is designed to support individuals recovering from hospital stays and those needing long-term care. Many reviews highlight the warm atmosphere and the commitment of the staff to ensure a positive experience for both patients and their families.
Services & Support
The facility offers a range of services, including skilled nursing and rehabilitation. Residents benefit from personalized care plans tailored to their specific needs. The presence of a dedicated social worker is noted as a significant asset, helping families navigate the complexities of care and addressing individual concerns. The staff is described as attentive and responsive, contributing to a supportive environment.
Care Approach & Staff
The staff at Park Manor of Westchase is frequently praised for their compassion and dedication. Many reviews mention specific roles, such as nurses and therapists, who are recognized for their commitment to patient care. The nursing team is commended for their attentiveness and ability to form personal connections with residents, which enhances the overall quality of care.
Who They Serve
Park Manor serves individuals recovering from various medical conditions, including those transitioning from hospital care to rehabilitation. The facility is equipped to handle both short-term rehabilitation and long-term care needs, making it suitable for a diverse range of patients.
Living Options & Amenities
The facility is noted for its cleanliness and welcoming atmosphere. Residents can expect a well-maintained environment, which contributes to a sense of comfort and community. The staff is described as friendly and helpful, ensuring that residents feel at home.
What Families Say
Reviews reflect a mix of experiences at Park Manor of Westchase. While some families express gratitude for the care their loved ones received, highlighting the professionalism and compassion of the staff, others have raised concerns about responsiveness and the adequacy of care provided. Positive comments often emphasize the supportive nature of the staff, particularly the social worker, who assists families throughout the care process.
Room for Improvement
Some reviews indicate that there are areas for improvement, particularly regarding the responsiveness of staff during busy times and the management of patient needs. A few families have reported issues with communication and care consistency, suggesting that the facility could enhance its service delivery.
Summary
Park Manor of Westchase is a skilled nursing facility that aims to provide compassionate and individualized care to its residents. While many families appreciate the supportive environment and dedicated staff, there are noted areas for improvement regarding responsiveness and communication. Overall, it stands out for its commitment to quality care and the well-being of its residents.
