Overview
Palms Care Center, located in Lauderdale Lakes, Florida, is a skilled nursing and rehabilitation facility dedicated to providing compassionate care to its residents. The center is noted for its supportive staff and a focus on rehabilitation services, making it a suitable option for both short-term and long-term care needs.
Services & Support
Palms Care Center offers a variety of services, including skilled nursing care, physical therapy, and rehabilitation programs. The facility emphasizes the importance of therapy, with many residents appreciating the dedication of the therapy staff who are described as going above and beyond in their efforts to help patients regain their mobility and independence.
Care Approach & Staff
The staff at Palms Care Center is frequently praised for their attentiveness and kindness. Many reviews highlight the positive interactions residents have with the certified nursing assistants (CNAs) and receptionists, who are noted for their friendly demeanor and willingness to assist. The team is described as creating a warm environment that fosters a sense of community among residents.
Who They Serve
Palms Care Center serves a diverse population, including individuals requiring rehabilitation after surgery or injury, as well as those needing long-term care. Families appreciate the facility’s focus on creating a home-like atmosphere, which helps residents feel comfortable and cared for during their stay.
Living Options & Amenities
The facility is reported to be clean and orderly, providing a comfortable living environment for residents. While specific amenities are not detailed in the reviews, the emphasis on a homey atmosphere suggests that the center prioritizes the well-being and comfort of its residents.
Dining & Activities
Residents have expressed satisfaction with the dining options available, noting that the food is good. Additionally, the facility offers various activities, including therapy sessions and recreational opportunities, which contribute to a vibrant community life.
What Families Say
Feedback from families is largely positive, with many expressing gratitude for the care their loved ones receive. Specific staff members, such as receptionists and CNAs, are often highlighted for their exceptional service and friendly interactions. However, there are some concerns regarding communication and management, indicating areas where improvements could be made.
Room for Improvement
While many reviews are positive, there are complaints regarding communication issues and the handling of personal items. Some families have noted dissatisfaction with the management’s responsiveness to concerns, suggesting that enhanced communication could improve the overall experience for residents and their families.
Summary
Palms Care Center in Lauderdale Lakes, FL, is recognized for its compassionate care and dedicated staff. With a strong focus on rehabilitation and a supportive environment, it serves as a viable option for families seeking skilled nursing and rehabilitation services. While there are areas that could be improved, such as communication and management responsiveness, the overall sentiment reflects a commitment to resident well-being and satisfaction.