Overview
Palm Garden of Jacksonville, located in Jacksonville, Florida, is a premier provider of post-acute healthcare services. The facility offers a range of care options, including skilled nursing, rehabilitation, assisted living, and memory care. With a mission-driven approach, Palm Garden focuses on patient-centered care and aims to help residents regain their independence and return home safely.
Services & Support
Palm Garden of Jacksonville provides a comprehensive array of services designed to meet the diverse needs of its residents. These include skilled nursing, rehabilitation, and home health services. The facility also offers assistance with daily living activities and specialized care for memory-related conditions. The dedicated team of healthcare professionals is committed to delivering quality care and support throughout the rehabilitation process.
Care Approach & Staff
The staff at Palm Garden is noted for their professionalism and attentiveness. Many reviews highlight the warm and inviting nature of the front desk receptionists and caregivers. Residents and visitors appreciate the staff’s willingness to assist and communicate effectively, ensuring that everyone feels comfortable and informed during their stay. The interdisciplinary rehabilitation team focuses on personalized care plans to help residents regain their independence.
Living Options & Amenities
Palm Garden of Jacksonville features a clean and well-maintained environment, which has been positively noted by visitors. The facility is designed to support both short-term and long-term care needs, providing a pleasant atmosphere for residents. Amenities include access to outdoor gardens, which create a serene setting for relaxation and social interaction.
What Families Say
Feedback from families and visitors is largely positive, with many expressing gratitude for the care provided to their loved ones. Comments highlight the cleanliness of the facility and the kindness of the staff, contributing to a supportive environment. However, some reviews mention concerns regarding communication and the availability of certain services, indicating that while many experiences are positive, there is room for improvement in specific areas.
Room for Improvement
While many families have had positive experiences at Palm Garden, there are some concerns regarding communication and service delivery. A few reviews indicate issues with the responsiveness of staff to specific needs, such as physical therapy scheduling and dietary requests. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
Palm Garden of Jacksonville offers a range of healthcare services in a clean and supportive environment. With a dedicated staff and a focus on patient-centered care, the facility aims to help residents regain their independence. While the majority of feedback is favorable, addressing communication and service delivery concerns could further improve the experience for all residents and their families.
