Overview
Our Lady of Perpetual Help, located in Virginia Beach, Virginia, has been serving the community since 1998. This not-for-profit facility, sponsored by the Catholic Diocese of Richmond, provides a range of senior care services, including assisted living, nursing care, and memory care. The facility is committed to offering compassionate and respectful care in a welcoming, home-like environment.
Services & Support
The facility offers extensive services, including assisted living, nursing care, memory care, and on-site rehabilitation. A licensed nurse is available 24/7 for care or consultation, ensuring that residents receive timely and professional assistance. The life enrichment program provides a variety of activities and social opportunities aimed at enhancing residents’ physical and emotional well-being.
Care Approach & Staff
Residents at Our Lady of Perpetual Help are cared for by a dedicated and compassionate staff. Reviews highlight the staff’s commitment to treating residents as family, which fosters a supportive atmosphere. The nursing staff is noted for being knowledgeable and responsive to residents’ needs, contributing to a positive care experience.
Who They Serve
Our Lady of Perpetual Help serves a diverse group of residents, including those requiring assisted living, memory care, and rehabilitation services. The facility is open to individuals of all faiths, emphasizing inclusivity and a sense of community.
Transportation
While the facility provides transportation services for residents, there have been some concerns regarding their reliability. Some families have reported difficulties in reserving rides for medical appointments, suggesting a need for improvement in this area. Enhancements in scheduling and communication regarding transportation availability could significantly benefit residents and their families.
What Families Say
Families express satisfaction with the care their loved ones receive at Our Lady of Perpetual Help. Many reviews commend the staff for their kindness and attentiveness. One family noted feeling blessed to have their mother cared for in such a supportive environment, while another highlighted the positive impact of the activities offered. However, some families have voiced concerns about transportation services, indicating that this is an area needing attention.
Summary
Overall, Our Lady of Perpetual Help is recognized for its compassionate care and supportive environment. While there are areas for improvement, particularly regarding transportation services, the facility is praised for its dedicated staff and comprehensive range of services, making it a valued option for families seeking senior care in Virginia Beach.
