Overview
Orchard View Manor, located in Riverside, Rhode Island, offers a range of senior living care options, including rehabilitation, hospice, and dementia care. The facility is part of Athena Health Care Systems and aims to provide a compassionate environment for its residents. The staff is dedicated to ensuring dignity and respect in the care of each individual.
Services & Support
Orchard View Manor provides various services including skilled nursing, rehabilitation, and hospice care. The facility is designed to support residents with memory care needs, ensuring they receive appropriate attention and assistance. Social worker support is also available to help families navigate the care process.
Care Approach & Staff
The care approach at Orchard View Manor emphasizes dignity and compassion. However, reviews indicate a mixed experience regarding staff responsiveness and care quality. While some residents and their families appreciated the friendly and helpful nature of certain staff members, others reported serious concerns about the adequacy of care and staffing levels. Instances of medication mismanagement and inadequate responses to urgent needs were highlighted by families.
Who They Serve
Orchard View Manor caters to a variety of residents, including those requiring rehabilitation, hospice care, and specialized memory care. The facility also serves veterans, being a VA-contracted provider, which allows them to offer dedicated services to those who have served in the military.
Living Options & Amenities
The facility offers a supportive environment with various amenities aimed at enhancing the quality of life for residents. Activities are organized to engage residents, although reviews suggest that the overall condition of the facility may not meet the expectations of all families.
Dining & Activities
Dining options at Orchard View Manor include regular meals and snacks, with some reviews noting that food quality may vary. Activities are provided to promote engagement among residents, though the effectiveness and frequency of these activities have been questioned by some families.
Room for Improvement
Several reviews indicate significant concerns regarding the overall quality of care at Orchard View Manor. Issues such as understaffing, inadequate responses to resident needs, and cleanliness of the facility were mentioned frequently. Families expressed dissatisfaction with the management of medications and the general environment, which they felt was not conducive to proper care.
Summary
Orchard View Manor in Riverside, Rhode Island, presents a range of senior care services, including rehabilitation and hospice care. While some families have appreciated the compassionate approach of certain staff members, there are notable concerns regarding the facility’s ability to meet the needs of residents, particularly those with complex care requirements. Families considering this facility should weigh both positive experiences and critical feedback to make an informed decision.
