Overview
Oakwood Health Services, located in Altoona, Wisconsin, is dedicated to providing compassionate long-term and rehabilitation care. Serving the community since 1983, Oakwood Health Services offers skilled nursing care and short-term rehabilitation, catering to residents from Eau Claire, Chippewa, and Dunn Counties. The facility is situated in a serene wooded environment, conveniently close to Sacred Heart and Luther Hospitals.
Services & Support
Oakwood Health Services provides a range of services, including skilled nursing, rehabilitation, physical therapy, and social worker support. Residents have access to daily activities that promote engagement and well-being. Transportation to and from hospital appointments is also available, ensuring residents receive the care they need.
Care Approach & Staff
The staff at Oakwood Health Services is described as friendly and caring, with many residents expressing appreciation for the compassionate approach taken by the nursing team. The management is noted for being responsive to family concerns, which can enhance the overall care experience. However, some reviews mention delays in staff response times, particularly during late shifts, indicating a need for improved staffing levels during these periods.
Who They Serve
Oakwood Health Services caters to a diverse population, including individuals requiring long-term skilled nursing care and those in need of short-term rehabilitation. The facility is equipped to support residents recovering from surgeries or medical conditions, such as pneumonia, and those requiring memory care.
Living Options & Amenities
The living accommodations at Oakwood Health Services include shared and private rooms, although some reviews indicate that the shared living arrangements can be challenging due to limited privacy. Residents have access to common areas and are encouraged to participate in various activities designed to enhance their quality of life.
Dining & Activities
While some residents have expressed dissatisfaction with the food options, others appreciate the variety and quality of meals provided. The activities team organizes various events and programs to keep residents engaged, contributing positively to their overall experience at the facility.
Clinical Services & Rehab
The rehabilitation services at Oakwood Health Services are highlighted positively by many residents, particularly those recovering from surgery. Physical therapy is available, and staff members are committed to helping residents regain strength and mobility.
Room for Improvement
Several reviews indicate that there are areas needing attention, particularly concerning room conditions and response times for assistance. Some residents have reported long wait times for staff to respond to calls for help, and there are concerns regarding the adequacy of shared bathroom facilities.
Summary
Oakwood Health Services in Altoona, Wisconsin, strives to provide quality care through a dedicated and compassionate staff. While many residents appreciate the support and rehabilitation services offered, there are noted challenges regarding staffing levels and response times. Families considering Oakwood Health Services for their loved ones may find a supportive environment, but should also be aware of the areas needing improvement.
