Overview
Oakridge Gardens Nursing Center, Inc., located in Menasha, Wisconsin, is a skilled nursing facility that offers short-stay rehabilitation, long-term care, and specialized memory care. The center aims to provide a home-like environment with a supportive atmosphere, but experiences reported by families indicate a mix of positive and negative aspects regarding care and management.
Services & Support
The facility provides services such as skilled nursing, rehabilitation, and memory care. Families have noted that the physical therapy and occupational therapy staff are attentive and help residents with their exercises to promote independence. However, some reviews indicate significant issues with management and staff responsiveness, particularly in relation to patient care and support.
Care Approach & Staff
While some families have praised the compassion and care provided by individual nurses and staff members, others have raised concerns about the management’s approach and overall staffing levels. Reports suggest that the facility may be understaffed, leading to delays in responding to resident needs, such as assistance with using the bathroom or accessing timely medical care.
Who They Serve
Oakridge Gardens serves residents in need of short-term rehabilitation, long-term care, and specialized memory care. The facility aims to cater to individuals requiring assistance with daily activities and those recovering from surgery or other medical conditions.
Room for Improvement
Several reviews highlight areas needing improvement, particularly regarding management practices and staff responsiveness. Families have expressed dissatisfaction with the cleanliness of rooms, the timely provision of care, and the communication from staff. Instances of delayed responses to call lights and inadequate attention to personal hygiene have been reported, indicating a need for better staffing and management oversight.
Summary
In summary, Oakridge Gardens Nursing Center, Inc. offers a range of services for residents needing skilled nursing and rehabilitation care. While some families report positive experiences with the therapy staff, concerns about management and staffing levels persist. Families considering this facility should weigh the mixed reviews regarding the quality of care and responsiveness.