Overview
Oak View Health and Rehabilitation Center, located in Orange Park, Florida, offers a range of services including rehabilitation and hospice care. The facility aims to provide a warm and caring environment for residents, focusing on their unique needs to enhance their quality of life.
Services & Support
The center provides various services, including physical therapy and rehabilitation. However, reviews indicate significant gaps in the delivery of care, particularly concerning the management of residents’ medical needs, such as dietary restrictions and medication administration.
Care Approach & Staff
Oak View emphasizes a personal approach to caregiving, aiming to create a compassionate environment. Despite this philosophy, many reviews highlight concerns regarding staff responsiveness and the overall management of care. Some residents and their families have reported inadequate attention to medical needs, including failure to monitor blood sugar levels for diabetic patients and insufficient physical therapy sessions.
Who They Serve
The facility serves a variety of residents, including those in need of long-term care and rehabilitation services. There is a noted focus on veterans, which some families appreciate. However, dissatisfaction with care quality has been expressed by multiple families, indicating a need for improvement in how residents are treated.
Levels of Care
Oak View provides skilled nursing care and rehabilitation services. However, there are concerns about the consistency and quality of care provided, particularly in relation to medical management and adherence to prescribed care plans.
Room for Improvement
Numerous reviews point to significant areas for improvement at Oak View. Families have reported issues such as delayed responses from staff, lack of proper medical oversight, and inadequate hygiene practices. Management has also been criticized for their approach to resident care, leading to negative experiences for families seeking quality support for their loved ones.
What Families Say
Feedback from families is mixed. While some commend the compassionate care from certain staff members, many others express deep dissatisfaction with the overall management and care quality. Reviews frequently mention concerns about unresponsive staff and mismanagement of medical needs, leading to serious health issues for residents.
Summary
In summary, Oak View Health and Rehabilitation Center aims to provide quality care in a supportive environment, but many families have reported significant shortcomings in care delivery and staff responsiveness. Prospective residents and their families are encouraged to consider these factors when evaluating the facility for their loved ones.
