Overview
Oak Harbor Healthcare, located in Mt Pleasant, South Carolina, is dedicated to providing skilled nursing, short-term rehabilitation, and long-term care services in a compassionate and comfortable environment. The facility is conveniently situated near Vibra Hospital of Charleston and East Cooper Medical Center, making it accessible for families seeking quality care for their loved ones.
Services & Support
Oak Harbor offers a range of services, including skilled nursing, physical therapy, and rehabilitation. The care approach emphasizes compassion and attentiveness, with staff members committed to supporting residents through their recovery journeys. Families have noted the exceptional quality of care provided by the rehabilitation team, which includes occupational and physical therapists.
Care Approach & Staff
The staff at Oak Harbor is frequently described as kind, caring, and compassionate. Families have expressed appreciation for the attentiveness of nurses and certified nursing assistants (CNAs), who provide support around the clock. Reviewers have highlighted the dedication of the therapy team, noting their skill and ability to motivate patients during rehabilitation.
Living Options & Amenities
The facility is noted for its clean and well-maintained environment, which contributes to a positive experience for residents. Visitors often comment on the welcoming atmosphere and the friendly demeanor of the staff. The rooms are described as clean and beautifully set up for residents, enhancing the overall comfort of the facility.
What Families Say
Feedback from families is mixed, with many praising the quality of care and the professionalism of the staff. Positive experiences include successful rehabilitation outcomes and attentive nursing care. However, there are some serious concerns raised regarding neglect, particularly related to timely assistance and hygiene. While many families recommend Oak Harbor for its compassionate care, a few have reported distressing experiences that highlight areas needing improvement.
Room for Improvement
Despite the positive feedback, some reviews indicate significant concerns about the care provided during certain shifts, particularly at night. Issues related to neglect and delayed responses to calls for assistance have been reported, suggesting a need for enhanced staff training and oversight to ensure all residents receive timely and respectful care.
Summary
Oak Harbor Healthcare stands out for its compassionate approach to skilled nursing and rehabilitation in Mt Pleasant, South Carolina. While many families have had positive experiences and commend the staff for their dedication, there are critical areas that require attention to ensure consistent quality of care. Families considering Oak Harbor should weigh both the commendations and the concerns expressed in reviews as they make their decision.
