Overview
Oak Grove Health and Rehab, located in Chesapeake, Virginia, is a skilled nursing and rehabilitation facility that provides a range of services including memory care and long-term care neighborhoods. Acquired by Saber in 2020, the facility is designed to support residents in achieving their healthcare goals through personalized care delivered by a trained team of registered nurses, licensed practical nurses, and certified nurse aides.
Services & Support
The facility offers various services including skilled nursing, rehabilitation, memory care, and respite care. Residents benefit from physical and occupational therapy aimed at promoting recovery and enhancing quality of life. The Memory Care Neighborhood is specifically designed for residents with dementia, providing a secure environment with activities tailored to reduce stress and anxiety.
Care Approach & Staff
Oak Grove emphasizes a team-oriented approach to care, with many reviews highlighting the dedication of the staff. While some families appreciate the compassionate care received, others have raised concerns about the consistency and quality of service. The staff is described as friendly and striving to provide a welcoming atmosphere, although experiences can vary widely.
Dining & Activities
The dining experience at Oak Grove has received mixed feedback. Some residents and families commend the made-to-order meals and the efforts of staff in accommodating dietary restrictions. However, there have been reports of inadequate meal options for specific dietary needs, which has led some residents to seek outside food sources.
Room for Improvement
Several reviews indicate significant concerns regarding the cleanliness and maintenance of the facility. Issues such as infrequent changing of bedding, inadequate attention to personal hygiene, and insufficient staffing levels have been noted. These factors have impacted the overall experience of some residents and their families, leading to calls for improved oversight and care standards.
Summary
Oak Grove Health and Rehab provides a range of rehabilitation and nursing services in a facility that aims to foster a supportive environment. While many families have expressed satisfaction with the care their loved ones received, there are notable concerns regarding cleanliness and staff responsiveness that potential residents and their families should consider. Regular visits and communication with staff may enhance the care experience for residents.
