Overview
Northcrest Living Center, located in Council Bluffs, Iowa, is a locally owned and operated skilled nursing facility that offers a range of services including rehabilitation and hospice care. The center is designed to provide a comfortable and supportive environment for residents, with a focus on compassionate quality care.
Services & Support
Northcrest Living Center provides various services tailored to meet the needs of its residents. These include skilled nursing care, physical therapy, and rehabilitation. The facility aims to support individuals in their recovery and daily living activities, ensuring they receive the necessary attention and assistance.
Care Approach & Staff
The staff at Northcrest Living Center is noted for being caring, comforting, and responsive to the needs of residents and their families. Many families have expressed appreciation for the thorough management and the attentiveness of the physical therapy team, which plays a crucial role in helping residents regain their independence.
Who They Serve
Northcrest Living Center serves individuals in need of skilled nursing care, rehabilitation, and hospice services. The facility is designed to cater to a variety of care needs, promoting a supportive community for both short-term and long-term residents.
Living Options & Amenities
The facility is described as clean and easy to navigate, providing a comfortable atmosphere for residents and visitors alike. Families have noted that the size of the facility contributes to a welcoming, hometown feeling, which can be an advantage over larger institutions.
Dining & Activities
Dining options at Northcrest Living Center have received positive remarks, with families highlighting the quality of food provided. The center also offers activities that enhance the residents’ experience and engagement within the community.
Room for Improvement
While many families have had positive experiences, there have been some concerns regarding communication and responsiveness from certain staff members. Instances of miscommunication related to care and dietary needs have been noted, indicating that improvements in these areas could enhance the overall experience for residents and their families.
Summary
Northcrest Living Center in Council Bluffs, Iowa, offers skilled nursing, rehabilitation, and hospice services in a supportive environment. With a focus on compassionate care and a commitment to improving resident experiences, the facility is well-regarded by many families, although there are areas for improvement in communication and staff interactions.
