Overview
Niles Nursing & Rehabilitation, located in Niles, Illinois, is committed to providing exceptional care for both short-term and long-term residents. The facility offers a range of services, including skilled nursing, rehabilitation, and physical therapy. Many families have expressed gratitude for the compassionate care and support provided by the dedicated staff, who strive to create a welcoming environment for all residents.
Services & Support
The facility provides a variety of services aimed at meeting the diverse needs of its residents. These include skilled nursing care, rehabilitation services, and physical therapy. Families have noted the positive impact of the therapy programs, highlighting the staff’s commitment to facilitating recovery and improving the quality of life for residents.
Care Approach & Staff
The care team at Niles Nursing & Rehabilitation is described as compassionate, professional, and hardworking. Many reviews emphasize the genuine love and dedication shown by the staff towards the residents. Families have appreciated the effective communication from both the care and administrative teams, which helps ensure that the needs of residents are met. However, some reviews indicate that there have been challenges with responsiveness in certain situations.
Who They Serve
Niles Nursing & Rehabilitation serves a diverse population, including individuals in need of short-term rehabilitation and those requiring long-term skilled nursing care. Families have shared experiences of their loved ones receiving attentive care, which has contributed to a sense of safety and well-being during their stay.
Living Options & Amenities
The facility is noted for being well-maintained and organized, providing a clean and welcoming environment for residents. It features ample space and amenities, including an outdoor patio for fresh air. Families have expressed appreciation for the overall cleanliness and the friendly atmosphere created by the staff.
What Families Say
Overall, families have shared a mix of experiences regarding Niles Nursing & Rehabilitation. Many express gratitude for the care provided, highlighting the staff’s dedication and the positive impact on their loved ones’ well-being. However, some reviews raise concerns about specific incidents involving delays in care and unmet requests, which suggest areas for improvement.
Room for Improvement
While many families have had positive experiences, some reviews indicate that there are areas where the facility could enhance its services. Issues such as delays in fulfilling requests and the need for better communication in certain situations have been noted. Addressing these concerns could further improve the quality of care and resident satisfaction.
Summary
Niles Nursing & Rehabilitation is dedicated to providing quality care and rehabilitation services in a supportive environment. While many families have praised the compassionate staff and effective therapy programs, there are also noted areas for improvement that could enhance the overall experience for residents. Families considering this facility may find both positive aspects and challenges reflected in the experiences shared by others.