Overview
NHC HealthCare, located in Kingsport, Tennessee, is a 60-bed post-acute skilled nursing facility that provides 24-hour care. The center caters to individuals requiring skilled nursing care after surgeries, strokes, or serious illnesses. With a focus on compassionate care, NHC aims to support recovery and improve the quality of life for its residents.
Services & Support
NHC HealthCare offers a range of services, including skilled nursing, rehabilitation, and respite care. Their dedicated team is available around the clock to provide medical support and assist with rehabilitation needs. The facility also includes social worker support to help families navigate care options and transitions.
Care Approach & Staff
The staff at NHC HealthCare is frequently praised for their kindness and professionalism. Many families have noted the exceptional care provided by nurses and therapy teams, highlighting their commitment to patient well-being. Residents often receive personalized attention, which fosters a supportive environment conducive to recovery.
Who They Serve
NHC HealthCare serves individuals recovering from various medical conditions, including post-surgical rehabilitation and chronic illness management. The facility is particularly noted for its supportive environment for elderly patients, including those requiring long-term care.
Levels of Care
The facility provides a continuum of care that includes short-term rehabilitation and long-term skilled nursing care. This allows residents to receive the necessary support tailored to their individual health needs, whether they are transitioning from a hospital stay or require ongoing assistance.
Dining & Activities
Residents at NHC HealthCare have access to well-regarded dining options, with many reviews highlighting the quality of meals provided. The facility also offers a variety of activities designed to engage residents and enhance their overall well-being.
What Families Say
Feedback from families is mixed, with many expressing gratitude for the compassionate care their loved ones received. Positive reviews often mention the kindness of the staff and the effectiveness of rehabilitation services. However, some families have raised concerns about communication and care inconsistencies, particularly regarding patient needs and responsiveness.
Room for Improvement
While many families report positive experiences, there are notable concerns regarding communication and care practices. Some reviews indicate issues with neglect and responsiveness, suggesting that improvements could be made in these areas to enhance the overall patient experience.
Summary
NHC HealthCare in Kingsport, Tennessee, offers a range of skilled nursing and rehabilitation services in a supportive environment. With a dedicated staff and a focus on personalized care, many residents and families appreciate the quality of service provided. However, potential clients may want to consider mixed feedback regarding communication and care consistency when evaluating their options.
