Overview
NHC HealthCare, located in Knoxville, Tennessee, is a 127-bed post-acute care center offering 24/7 skilled nursing services. The facility specializes in providing care for individuals recovering from surgeries, strokes, cardiac procedures, or serious illnesses. NHC HealthCare emphasizes a compassionate approach to care, aiming to support residents in their recovery journey and enhance their quality of life.
Services & Support
NHC HealthCare provides a range of services, including skilled nursing, rehabilitation, hospice care, and physical therapy. The facility is designed to cater to both short-term and long-term care needs, ensuring that residents receive personalized support tailored to their unique health requirements. The nursing staff is available around the clock, offering expert medical care and assistance with daily activities.
Care Approach & Staff
Reviews highlight the dedication of the nursing staff, who are described as compassionate and attentive. Many families have expressed gratitude for the care their loved ones received, noting that staff members often go above and beyond to make residents feel valued and comfortable. However, some reviews indicate concerns about staff treatment and overall facility maintenance, suggesting that improvements could enhance the care environment.
What Families Say
Families have shared positive experiences regarding the rehabilitation services and the overall care provided at NHC HealthCare. One reviewer noted a significant improvement in their loved one’s condition due to the quality of physical therapy received. While many express satisfaction with the staff’s compassion and attentiveness, there are also mentions of challenges faced early in the stay, which improved after family advocacy.
Room for Improvement
Some feedback indicates areas that could benefit from enhancement, particularly concerning facility maintenance and cleanliness. A few reviewers raised concerns about the treatment of staff and the potential impact on resident care. Addressing these issues could further improve the overall experience for residents and their families.
Summary
NHC HealthCare in Knoxville, Tennessee, offers a supportive environment for individuals in need of skilled nursing and rehabilitation services. With a commitment to compassionate care and a focus on personalized support, the facility aims to assist residents in achieving their health goals. While many families report positive experiences, addressing concerns related to staff treatment and facility maintenance could enhance the overall quality of care.
