Overview
Newport Post Acute, located in Newport News, Virginia, offers a modern approach to post-acute care and rehabilitation. This skilled nursing and transitional care center is dedicated to providing an inviting atmosphere where every patient feels comfortable and valued. The facility focuses on subacute rehabilitative care with the primary goal of returning patients to their homes as soon as possible.
Services & Support
Newport Post Acute provides a range of services including skilled nursing, rehabilitation, memory care, and respite care. The facility emphasizes a comprehensive approach to care, ensuring that each patient’s needs are met through personalized support. Residents benefit from a dedicated team that includes nursing staff, therapists, and social workers, all working collaboratively to enhance the overall experience and recovery process.
Care Approach & Staff
The care team at Newport Post Acute is noted for their attentiveness and professionalism. Many reviews highlight the exceptional therapy staff, who are described as patient, encouraging, and dedicated to helping residents achieve their rehabilitation goals. The nursing staff has also received commendations for their responsiveness and compassion, contributing to a supportive environment that promotes healing.
Who They Serve
The facility caters to a diverse range of individuals, including those in need of skilled nursing care, rehabilitation services, and memory support. Families seeking a comfortable and caring environment for their loved ones will find Newport Post Acute to be a suitable option.
Levels of Care
Newport Post Acute offers various levels of care, including subacute rehabilitation and long-term care. This allows them to accommodate patients with different needs, from those requiring intensive therapy to individuals needing ongoing support.
Dining & Activities
Residents at Newport Post Acute have access to a variety of dining options and activities. While some reviews mention areas for improvement in meal quality, the overall community atmosphere and engagement through activities are well-received. The activities staff is recognized for their dedication to enhancing residents’ well-being and quality of life.
What Families Say
Families express gratitude for the care provided at Newport Post Acute, often noting the positive experiences of their loved ones. Many commend the staff for their kindness and professionalism, emphasizing the supportive and home-like environment. However, some reviews indicate concerns regarding staffing levels and attentiveness, highlighting the need for continuous improvement in these areas.
Room for Improvement
While many families appreciate the care provided, there are mentions of the facility being understaffed at times, which can affect the level of attention received by residents. Additionally, some feedback suggests that the dining options could be enhanced to better meet residents’ needs.
Summary
Newport Post Acute is a skilled nursing and rehabilitation facility in Newport News, Virginia, that prioritizes patient comfort and recovery. With a dedicated staff and a focus on personalized care, the facility aims to provide quality support for residents. While there are areas for improvement, particularly regarding staffing and meal quality, many families appreciate the compassionate care their loved ones receive.
