Overview
New Vista Post Acute Care, located in Los Angeles, California, offers specialized nursing care in a serene environment surrounded by lush greenery. The facility is dedicated to providing personalized and holistic care, aiming to foster a sense of well-being and dignity for each resident.
Services & Support
New Vista Post Acute Care provides a range of services including physical therapy and rehabilitation, aimed at helping residents regain strength and improve their overall health. The facility also offers social worker support to assist families and residents with their needs.
Care Approach & Staff
The care team at New Vista is described by some residents as compassionate and understanding, with particular praise for the physical therapy department. However, there are mixed reviews regarding the attentiveness of nursing staff, with some families expressing concerns about delays in care and overall staff responsiveness.
Who They Serve
New Vista serves a variety of residents, including those recovering from strokes and other medical conditions requiring post-acute care. Families have noted the importance of thorough research before placing loved ones in this facility, with some expressing dissatisfaction with the level of care provided.
Levels of Care
The facility provides various levels of care, including skilled nursing and rehabilitation services. However, some reviews indicate that the quality of care may vary significantly, with reports of neglect and insufficient monitoring of residents in certain areas of the facility.
Living Options & Amenities
While the facility offers a comfortable living environment, there have been complaints regarding cleanliness and the maintenance of personal items. Some residents have reported issues such as missing belongings and inadequate attention to hygiene.
Dining & Activities
The dining experience at New Vista has not been highlighted positively in reviews, with some residents expressing dissatisfaction with meal options and service during meal times. Activities and engagement opportunities appear to be limited, which may affect residents’ overall experience.
What Families Say
Families have shared a range of experiences at New Vista Post Acute Care. While some commend the physical therapy team and social worker support, others have raised serious concerns about neglect, management changes, and communication issues. Several reviews strongly advise caution when considering this facility for loved ones.
Room for Improvement
There are notable areas for improvement at New Vista, particularly regarding staff responsiveness and the overall attentiveness to residents’ needs. Families have expressed concerns about delays in care, cleanliness, and the handling of personal belongings.
Summary
New Vista Post Acute Care presents a mixed picture for potential residents and their families. While the facility has strengths in physical therapy and certain supportive staff, significant concerns regarding management, care quality, and communication persist. Families are encouraged to thoroughly evaluate their options and consider recent experiences shared by others before making a decision.
