Overview
New Carlton Rehabilitation & Nursing Center, located in Brooklyn, New York, offers a range of rehabilitation and nursing services for residents in need of care. The facility aims to provide a supportive environment for individuals recovering from medical conditions or requiring long-term assistance.
Services & Support
The center provides various services, including physical therapy and rehabilitation programs tailored to individual needs. Many reviews highlight the dedication of the nursing and therapy staff, noting their compassion and professionalism in ensuring residents’ comfort and well-being.
Care Approach & Staff
Feedback from families indicates a mixed experience regarding staff interactions. While some describe staff members as friendly, attentive, and thorough, others express concerns about care quality. Notably, a speech therapist received praise for her exceptional support, while there are reports of inadequate attention to hygiene and care in some instances.
Living Options & Amenities
The facility is described as clean and well-maintained, with amenities that include individual televisions, tablets with free Wi-Fi, and a barber service. However, some visitors have raised concerns about the environment, describing it as old and dilapidated, with some areas appearing neglected.
Dining & Activities
Reviews mention that meals are well-prepared and varied, with snacks available throughout the day. However, opinions on food quality are divided, with some residents expressing dissatisfaction with the dining offerings.
What Families Say
Families have shared a range of experiences at New Carlton. While some appreciate the care and attention their loved ones receive, others have raised serious concerns about hygiene and staff responsiveness. Positive remarks highlight the warmth of the staff and the overall cleanliness of the facility, contrasting with reports of neglect and inadequate care in certain situations.
Room for Improvement
Several reviews point to areas needing attention, particularly regarding hygiene practices and the responsiveness of some staff members. These concerns underscore the importance of consistent care and oversight to ensure resident well-being.
Summary
New Carlton Rehabilitation & Nursing Center in Brooklyn offers rehabilitation and nursing services in a clean environment, with many staff members noted for their dedication. However, experiences vary significantly, with some families expressing serious concerns about care quality and hygiene practices. Prospective residents and their families are encouraged to consider these factors when evaluating the facility.
