Overview
New Brighton Care Center, located in New Brighton, Minnesota, has been family-owned and operated since 1964. The facility aims to provide quality care in a homelike atmosphere, catering to the community’s needs with a focus on personalized service. With 44 skilled long-term care beds and 13 private transitional care rooms, the center is designed to foster a supportive environment for residents recovering from surgeries and other health challenges.
Services & Support
New Brighton Care Center offers a range of services including long-term care, transitional care, and rehabilitation. The facility provides 24-hour licensed nursing care, ensuring that residents receive the attention they need at all times. Physical, occupational, and speech therapy services are available to assist individuals in their recovery and to promote safety and independence as they work towards returning home.
Care Approach & Staff
The care approach at New Brighton Care Center emphasizes compassionate and supportive service. Many reviews highlight the dedication of the staff, with some families expressing appreciation for the kindness and professionalism shown during their loved ones’ recovery. However, there are concerns regarding staff responsiveness, as some reports noted delays in assistance and a lack of communication during critical times.
Who They Serve
New Brighton Care Center serves a diverse population, including individuals needing long-term care, those recovering from surgery, and residents requiring rehabilitation services. Families have noted the facility’s ability to cater to specific health needs while providing a comfortable living environment.
Dining & Activities
The facility provides meals that are reported to be delicious and tailored to residents’ preferences. The culinary staff is noted for their efforts in ensuring that residents are well-fed and satisfied. Additionally, activities are organized to promote engagement and community among residents, although some reviews suggest that staff availability during activities could be improved.
Location & Access
Situated in New Brighton, Minnesota, the center is easily accessible for families visiting their loved ones. The facility is noted for being clean and well-maintained, contributing to a pleasant environment for both residents and visitors.
What Families Say
Feedback from families is mixed. Many express gratitude for the compassionate care their loved ones received, particularly in rehabilitation scenarios. However, there are significant concerns regarding staff responsiveness and communication, with some families reporting instances of neglect or unprofessional behavior. Overall, while many appreciate the care provided, there are calls for improvements in staff engagement and responsiveness to resident needs.
Room for Improvement
Several reviews indicate areas for improvement, particularly regarding staff availability and communication. Instances of delays in assistance and lack of thoroughness in care planning have been highlighted. Families hope that the facility can enhance its responsiveness to ensure that all residents receive the timely and attentive care they deserve.
Summary
New Brighton Care Center offers a family-oriented approach to care, emphasizing personalized service and a supportive community. While many families have had positive experiences, particularly with rehabilitation services, there are notable concerns about staff responsiveness and communication. Addressing these issues could further enhance the quality of care at this facility, making it a stronger choice for families seeking support for their loved ones.
