Overview
Mountainview Nursing Home, located in Spartanburg, South Carolina, is a facility that has received mixed reviews from families and visitors. While some have expressed satisfaction with the staff and care provided, numerous concerns regarding cleanliness and staff professionalism have been raised.
Services & Support
The facility offers nursing care and support for residents, with some reviews highlighting the kindness and consideration of certain nursing staff. However, there are significant complaints about staff interactions, with reports of rudeness and a lack of professionalism from some team members.
Care Approach & Staff
Feedback indicates that while some staff members are described as loving and efficient, others have been criticized for their treatment of residents. Instances of neglect and unprofessional behavior have been reported, raising concerns about the overall care approach.
Living Options & Amenities
The facility is noted for its vintage charm, but there are serious concerns about cleanliness and maintenance. Reports of infestations, including roaches and mice, have been alarming to families. The environment is described as needing remodeling, which may affect the comfort and safety of residents.
What Families Say
Families have shared a range of experiences. Some have praised the caring nature of certain staff members, while others have expressed deep dissatisfaction, citing neglect and poor communication regarding resident health. A recurring theme in reviews is the negative perception of the facility’s cleanliness and the professionalism of some staff.
Room for Improvement
There are significant areas for improvement at Mountainview Nursing Home, particularly concerning cleanliness and staff professionalism. Multiple reviews highlight the need for better training and oversight of staff to ensure respectful and compassionate care for residents.
Summary
Mountainview Nursing Home presents a mixed picture for prospective residents and their families. While some staff members are appreciated for their kindness, serious concerns about cleanliness and staff interactions cannot be overlooked. Families considering this facility should weigh the positive feedback against the significant issues reported.
