Overview
Mont Marie Rehabilitation & Healthcare Center, located in Holyoke, Massachusetts, has been serving the community for over a century. This skilled nursing facility provides both short-term and long-term care services, focusing on compassionate care and rehabilitation. With recent renovations, Mont Marie aims to enhance the quality of care and comfort for its residents.
Services & Support
Mont Marie offers a range of services including skilled nursing, rehabilitation, and physical therapy. The facility is designed to support residents in their recovery and daily living needs. Families have noted the attentive and caring nature of the staff, who strive to create a supportive environment for all patients.
Care Approach & Staff
The staff at Mont Marie is described as friendly and professional, with many family members expressing appreciation for the attentive care provided to their loved ones. While there are positive remarks about the staff’s dedication, some reviews indicate concerns regarding response times to patient needs. The nursing and rehabilitation teams are particularly highlighted for their competence and kindness.
Who They Serve
Mont Marie serves a diverse population, including individuals requiring rehabilitation services and those needing long-term care. The facility aims to create a welcoming and supportive environment for both residents and their families.
Dining & Activities
Reviews suggest that the dining experience at Mont Marie is generally positive, with meals described as good and prepared with care. Residents have the opportunity to engage in various activities, contributing to a lively and social atmosphere.
Room for Improvement
While many families report positive experiences, there are notable concerns regarding staffing levels and response times to patient needs. Some reviews express dissatisfaction with the communication from staff during critical situations, highlighting a need for improvement in these areas.
Summary
Mont Marie Rehabilitation & Healthcare Center is a well-established facility in Holyoke, Massachusetts, offering skilled nursing and rehabilitation services. The center is committed to providing compassionate care, though there are areas identified for improvement, particularly in staffing and communication. Overall, many families feel comfortable entrusting their loved ones to Mont Marie, appreciating the supportive environment and dedicated staff.
