Overview
Medicalodges Frontenac, located in Frontenac, Kansas, is a skilled nursing and rehabilitation community that caters to both short-term and long-term care needs. The facility prides itself on having a highly skilled staff dedicated to helping residents achieve their highest possible level of physical, emotional, and social well-being. Notably, Medicalodges Frontenac is 100% employee-owned, which fosters a personal commitment among staff to provide quality care.
Services & Support
The community offers a range of services including skilled nursing, rehabilitation, and physical therapy, aimed at supporting residents through their recovery and ongoing care needs. The staff is trained to assist residents in achieving their health goals while maintaining their dignity and comfort.
Care Approach & Staff
While many reviews highlight the compassion and dedication of the aides and nursing staff, there are concerns regarding the leadership, specifically the Director of Nursing. Some families have expressed dissatisfaction with the management and administrative aspects of care, indicating that improvements are needed in these areas. However, positive experiences have been reported regarding the attentiveness of aides and nurses, who are noted for their caring approach.
What Families Say
Feedback from families is mixed. Some express gratitude for the care their loved ones received, describing the staff as compassionate and dedicated. One reviewer shared a long-term positive experience spanning nearly 11 years, emphasizing the exemplary care provided to both their mother and father. Conversely, other families have reported serious issues, including delayed medication distribution and insufficient response to call lights, leading to concerns about the overall quality of care. These contrasting experiences reflect a need for consistent quality assurance within the facility.
Room for Improvement
Several reviews indicate that the administrative leadership, particularly the Director of Nursing, may require further development to enhance the overall quality of care. Issues such as timely medication distribution and responsiveness to resident needs have been noted as areas needing attention.
Summary
Medicalodges Frontenac offers skilled nursing and rehabilitation services in a community that is committed to resident care through employee ownership. While many families report positive experiences with the caregiving staff, concerns about leadership and administrative practices suggest that potential residents and their families should carefully consider these aspects when evaluating care options.