Overview
Medical Management Health & Rehab, located in Macon, Georgia, is a facility that provides rehabilitation services. However, the experiences reported by families suggest significant concerns regarding the quality of care and the overall environment for residents.
Services & Support
The facility offers rehabilitation services, but feedback indicates that the level of care may not meet the expectations of families. Some residents have reported feeling neglected, and there are serious concerns about the cleanliness and maintenance of the facility.
Care Approach & Staff
Reviews highlight a troubling pattern regarding staff professionalism and care. Multiple accounts describe staff as unprofessional and lacking concern for residents. Communication between families and staff has also been criticized as poor, with some families expressing frustration over not being able to reach management or receive satisfactory answers to their inquiries.
Who They Serve
The facility serves individuals requiring rehabilitation, but the feedback suggests that the care provided may not be adequate for those in need of support. Families have expressed dissatisfaction with the treatment their loved ones receive, raising concerns about the overall well-being of residents.
Living Options & Amenities
There are significant concerns regarding the living conditions within the facility. Reports of unsanitary conditions, including cleanliness issues and unpleasant odors, have been noted. Families have described the environment as distressing, with some stating that it resembles conditions found in inadequate facilities.
What Families Say
Feedback from families is overwhelmingly negative, with many expressing deep concern for the care their loved ones receive. Some families report that their loved ones have deteriorated significantly while in the facility, citing negligence and poor treatment. A few positive experiences were noted, but they appear to be outnumbered by the negative reviews.
Room for Improvement
The facility has received numerous complaints regarding cleanliness, staff professionalism, and overall resident care. Families have urged for immediate attention to these issues, suggesting that significant changes are needed to ensure the safety and well-being of residents.
Summary
Medical Management Health & Rehab in Macon, Georgia, faces serious challenges based on family reviews. While the facility offers rehabilitation services, the consistent reports of neglect, poor communication, and unsanitary conditions raise significant concerns. Families are advised to carefully consider these factors when evaluating care options for their loved ones.
