Overview
Mary Wade, located in New Haven, Connecticut, offers a full continuum of senior living care across a 5.5-acre campus. As a non-profit community, it provides a wide range of living options, including assisted living, skilled nursing, memory care, rehabilitation, and hospice services. The facility emphasizes personalized care tailored to individual needs, aiming to enhance the quality of life for its residents.
Services & Support
Mary Wade provides a comprehensive array of services designed to support seniors in various aspects of their care. This includes skilled nursing, short-term rehabilitation, and adult day care. The facility is committed to a holistic approach, ensuring that residents receive one-on-one attention in a nurturing environment. The staff is described as dedicated and professional, with a focus on maintaining dignity and comfort for each resident.
Care Approach & Staff
The care approach at Mary Wade is centered around personalized attention and compassionate support. Many reviews highlight the commitment of the staff to provide quality care, with some family members noting that their loved ones received attentive and respectful treatment. However, there are contrasting experiences, with some families expressing concerns about staff responsiveness and attentiveness to their loved ones’ needs.
Who They Serve
Mary Wade serves a diverse population of seniors, offering specialized care for those requiring memory care, rehabilitation, and hospice services. The facility aims to create a community where residents can maintain independence while receiving the necessary support. Families appreciate the accessibility of the facility, which allows them to visit their loved ones easily.
Room for Improvement
Some reviews indicate significant concerns regarding staff attentiveness and care quality. Instances of residents being left in soiled conditions for extended periods and reports of inadequate responses to requests for assistance have been noted. These issues suggest a need for improvements in staff training and responsiveness to enhance the overall care experience.
Summary
Mary Wade offers a range of senior care services in New Haven, Connecticut, with a focus on personalized attention and community support. While many families have had positive experiences with the care provided, there are notable concerns regarding staff responsiveness and care quality that warrant attention. Families considering Mary Wade for their loved ones may find a supportive environment, but should also be aware of the mixed feedback regarding staff performance.
