Overview
Maple Ridge Rehabilitation and Healthcare Center, located in Kingston, Pennsylvania, is recognized as a premier provider of skilled nursing, rehabilitation, and long-term care. The facility emphasizes a vibrant community atmosphere and offers premium amenities, making it a welcoming environment for residents and their families.
Services & Support
Maple Ridge provides a range of services, including skilled nursing, rehabilitation, and physical therapy. The staff is noted for their compassion and dedication to resident care, often creating individualized care plans that cater to the specific needs and goals of each resident. Support from social workers is also available to assist with care planning and emotional support.
Care Approach & Staff
The care approach at Maple Ridge is characterized by a family-like atmosphere where kindness, empathy, and dignity are prioritized. Staff members, including nurses and therapists, are described as friendly and knowledgeable, contributing to a supportive environment. However, some reviews mention challenges with understaffing, particularly during certain shifts, which may affect the responsiveness of care.
Who They Serve
The facility serves a diverse population, including individuals requiring rehabilitation and long-term care. Families have expressed satisfaction with the care provided to their loved ones, highlighting the supportive nature of the staff and the overall positive experience during rehabilitation.
Living Options & Amenities
Residents at Maple Ridge benefit from a clean and secure environment, with many reviewers noting the cleanliness of the facility. The community feel and amenities provided contribute to a comfortable living experience for residents undergoing rehabilitation.
Dining & Activities
While specific details about dining and activities were not extensively covered in the reviews, the overall environment is described as pleasant, and residents seem to engage positively with the activities offered during their stay.
What Families Say
Families frequently commend the staff for their compassion and support. Many reviews reflect a high level of satisfaction with the care received, with individuals expressing gratitude for the rehabilitation services that helped them regain independence. However, there are also concerns raised about certain staff interactions and experiences, particularly during specific shifts.
Room for Improvement
Some feedback indicates that there are inconsistencies in staff responsiveness, particularly during the 3-11 shift. A few reviews mention negative experiences with certain staff members, suggesting that improvements could be made in communication and staff dynamics during busy times.
Summary
Overall, Maple Ridge Rehabilitation and Healthcare Center is viewed favorably by many families for its compassionate care and supportive environment. While there are areas that could benefit from improvement, particularly regarding staffing levels and responsiveness, the positive experiences shared by residents and their families highlight the facility’s commitment to providing quality rehabilitation and nursing care.
