Overview
Maple Grove, located in Greensboro, North Carolina, offers skilled nursing and rehabilitation services, including memory care, with a focus on compassionate care. The facility provides both short-term and long-term care options, aiming to create a safe and supportive environment for residents.
Services & Support
Maple Grove provides a range of services including skilled nursing care, rehabilitation, and memory care for individuals with dementia. The facility is designed to support residents’ recovery after hospital stays and to cater to long-term healthcare needs. The interdisciplinary staff is committed to delivering compassionate care and promoting positive experiences for residents and their families.
Care Approach & Staff
The care model at Maple Grove emphasizes the importance of dignity and compassion in the treatment of residents. While some reviews highlight the dedication of certain staff members, others express concerns about understaffing and unprofessional behavior among some employees, particularly in communication and responsiveness.
Levels of Care
Maple Grove offers various levels of care, including short-term rehabilitation and long-term skilled nursing care. The facility is equipped to handle the needs of residents recovering from surgeries or those requiring ongoing assistance due to chronic conditions.
Living Options & Amenities
The facility is noted for its clean environment, which is considered important by many families. However, some reviews indicate issues with personal belongings, such as lost clothing and other items, which has raised concerns about the facility’s management of residents’ personal property.
What Families Say
Feedback from families is mixed. Some express satisfaction with the care and cleanliness of the facility, praising the staff for their kindness and the quality of food. Conversely, other families report negative experiences, including poor communication, lost belongings, and inadequate care for their loved ones. Concerns about the atmosphere and overall management of the facility have led some families to seek alternatives.
Room for Improvement
Several reviews indicate a need for improvement in staff communication and responsiveness. There are reports of unprofessional behavior from some staff members and challenges in managing residents’ belongings, which could impact the overall experience for families and residents alike.
Summary
Maple Grove in Greensboro, NC, aims to provide compassionate care through skilled nursing and rehabilitation services. While some families appreciate the cleanliness and some staff’s dedication, concerns regarding communication, staffing levels, and management of personal items highlight areas needing attention. Families considering Maple Grove should weigh both positive and negative feedback to make informed decisions about care for their loved ones.
