Overview
Manor Grove, located in Kirkwood, Missouri, stands as a prominent rehabilitation facility and skilled nursing community. The facility offers a range of services, including rehabilitation, skilled nursing care, respite care, and hospice care. Manor Grove emphasizes support for daily activities, such as bathing, dressing, and medication management, while also prioritizing residents’ independence.
Services & Support
At Manor Grove, residents can access comprehensive services tailored to their needs. This includes skilled nursing care and rehabilitation programs designed to assist individuals in recovering from illness or injury. The facility also provides hospice care, ensuring that those in their final days receive compassionate support. Additionally, residents can benefit from physical and occupational therapy services to aid in their recovery and daily functioning.
Care Approach & Staff
The staff at Manor Grove is dedicated to providing personal care for residents. Many reviews highlight the genuine concern and compassion exhibited by the staff, particularly in their interactions with residents. However, there have been concerns regarding staff turnover, with reports of frequent changes in personnel, which can impact the consistency of care provided. Despite these challenges, some residents and families have praised individual caregivers for their dedication.
Who They Serve
Manor Grove serves a diverse population, including individuals requiring skilled nursing care, rehabilitation, and hospice support. Families have noted that the facility can accommodate residents with various needs, although experiences can vary significantly based on individual circumstances and staff consistency.
Levels of Care
The facility offers several levels of care, including skilled nursing, rehabilitation, respite care, and hospice services. This variety allows them to cater to residents at different stages of their health journey, ensuring that appropriate support is available as needs change.
Dining & Activities
Residents at Manor Grove can enjoy a range of dining options and activities. Many reviews commend the food quality and variety, with some residents expressing satisfaction with their dining experiences. Additionally, the activities team has received praise for their engaging programs, contributing to a sense of community within the facility.
Room for Improvement
There are notable areas for improvement at Manor Grove, particularly concerning staff turnover and communication. Families have expressed frustration over issues such as medication management and the handling of personal belongings, which have led to dissatisfaction with the overall care experience. Some have also raised concerns about the facility’s responsiveness to family needs and issues.
What Families Say
Feedback from families is mixed, with some praising the compassionate care provided by specific staff members and the overall atmosphere of the facility. However, there are significant concerns regarding management practices, consistency of care, and communication, which have led some families to recommend caution when considering Manor Grove for their loved ones.
Summary
In summary, Manor Grove offers a range of services aimed at supporting residents through skilled nursing, rehabilitation, and hospice care. While some families appreciate the dedication of individual staff members and the community feel of the facility, others have raised concerns about management, staff turnover, and care consistency. Families considering Manor Grove should weigh these factors carefully to determine if it meets their loved one’s needs.
