Overview
Madison Medical Resort, located in Odessa, Texas, is dedicated to providing quality care in a welcoming environment. The facility combines skilled nursing and rehabilitation services with a focus on creating a comfortable and engaging atmosphere for its residents. With a mission to treat residents like family, Madison Medical Resort aims to enhance the well-being of its guests through personalized care and a range of activities.
Services & Support
Madison Medical Resort offers a variety of services including skilled nursing, rehabilitation, and hospice care. The facility is equipped to manage chronic medical conditions and provides a comprehensive approach to care through its interdisciplinary team of skilled clinicians, including on-site physicians and therapists. The “Homeward Bound” Rapid-Recovery Program is designed to facilitate a quick return home for rehabilitation guests.
Care Approach & Staff
The staff at Madison Medical Resort is noted for their compassion and professionalism. Residents and their families have expressed appreciation for the attentive care provided by nurses and therapists. However, there have been mixed experiences regarding staff attentiveness, with some reviews indicating that distractions may occasionally affect the quality of care.
Who They Serve
Madison Medical Resort serves a diverse population, including individuals requiring rehabilitation after hospital stays, those needing skilled nursing care, and residents requiring hospice services. The facility aims to create a supportive environment for both residents and their families.
Living Options & Amenities
Residents at Madison Medical Resort benefit from a range of amenities designed to enhance their stay. The facility is described as clean and welcoming, with efforts made to ensure comfort and engagement through various activities. Residents can expect to find personal touches that make their living experience enjoyable.
Dining & Activities
The facility provides dining services and organizes various activities aimed at promoting socialization and cognitive stimulation. While many reviews highlight the engaging environment created by the activities team, some concerns have been raised about the timeliness and temperature of meals served.
Location & Access
Situated in Odessa, Texas, Madison Medical Resort is easily accessible for families wishing to visit their loved ones. The facility encourages family involvement and communication, although there have been instances where family requests were not met with the expected responsiveness.
What Families Say
Families have shared a mix of experiences at Madison Medical Resort. Many commend the compassionate care provided, particularly during rehabilitation stays. However, some reviews indicate areas for improvement, particularly in staff attentiveness and communication with families. Overall, the facility has received recommendations for those seeking quality care.
Room for Improvement
Several reviews suggest that staff attentiveness could be enhanced, particularly regarding timely responses to resident needs and family inquiries. Instances of delayed care and distractions among staff have been noted as areas that require attention to ensure a supportive environment for residents.
Summary
Madison Medical Resort in Odessa, Texas, strives to provide quality, compassionate care through skilled nursing and rehabilitation services. While many families express gratitude for the care their loved ones receive, there are also calls for improvements in staff responsiveness and communication. The facility’s commitment to creating a welcoming atmosphere is evident, making it a noteworthy option for families considering care for their loved ones.
