Overview
Lubbock LTC Nursing and Rehabilitation, located in Lubbock, Texas, offers nursing and rehabilitation services aimed at providing compassionate care and support to residents. The facility has recently undergone renovations and is under new management, which may contribute to a more positive environment for residents and their families.
Services & Support
The facility provides various nursing and rehabilitation services, although specific details on the range of services are not extensively covered in the reviews. Families have expressed mixed experiences regarding the quality of care, with some noting the need for improvement in staff attentiveness and housekeeping.
Care Approach & Staff
Reviews highlight a divide in staff performance. While some families appreciated the physical therapy staff, noting their professionalism and effectiveness, others raised concerns about nursing staff’s attentiveness and care. Instances of medication errors and neglect have been reported, indicating a need for greater vigilance among certain nursing staff members.
Who They Serve
Lubbock LTC Nursing and Rehabilitation serves individuals requiring nursing care and rehabilitation services, including those recovering from surgery or managing chronic conditions. The facility caters to a range of needs, although some reviews suggest that the level of care may vary significantly.
Living Options & Amenities
The living conditions described in reviews indicate that while the facility has been renovated, there are still concerns regarding safety and comfort. Some residents have reported issues such as inadequate room space and unsafe furniture. However, others have noted that the environment is clean and home-like, suggesting that experiences may vary.
Dining & Activities
Dining options appear to be limited, with reports of repetitive meal choices and a lack of variety. Additionally, there are mentions of insufficient activities for residents, which could impact engagement and overall satisfaction during their stay.
What Families Say
Feedback from families is mixed. Some express gratitude for the care their loved ones receive, particularly from certain staff members, while others voice serious concerns about safety, cleanliness, and overall care quality. Reports of neglect and inadequate monitoring have led some families to seek alternative care options.
Room for Improvement
Several reviews indicate areas that require attention, such as improving staff training, enhancing housekeeping standards, and ensuring that all residents receive consistent and attentive care. Addressing these issues may help improve the overall experience for residents and their families.
Summary
Lubbock LTC Nursing and Rehabilitation offers essential nursing and rehabilitation services in Lubbock, Texas, but family experiences vary widely. While some staff members are praised for their care, significant concerns regarding safety, attentiveness, and cleanliness have been raised. Families considering this facility should weigh these factors carefully and maintain open communication with staff regarding their loved ones’ care.
