Overview
Longview Hill Nursing Center and Rehabilitation, located in Longview, Texas, is a non-profit facility dedicated to providing compassionate care and rehabilitation services. The center focuses on strengthening families and communities while offering a range of healthcare services. With an in-house rehabilitation team, residents benefit from consistent care from the same occupational, speech, or physical therapists, fostering trust and rapport.
Services & Support
The facility offers a variety of services, including post-operative care, wound care, IV therapy, and rehabilitation. The dedicated staff is committed to ensuring that residents receive the best possible care. The rehabilitation team is particularly noted for their persistence and support, helping patients regain their mobility and independence.
Care Approach & Staff
Longview Hill is known for its compassionate staff, including nurses, certified nursing assistants (CNAs), and therapists who go above and beyond in their duties. Many reviews highlight the kindness and empathy shown by the CNAs and the exceptional support provided by the rehabilitation team. However, there are mentions of inconsistent experiences with some office staff, indicating a need for improvement in communication and professionalism.
Dining & Activities
While the facility offers various activities to engage residents, there are concerns regarding the quality of the meals served. Some families have reported dissatisfaction with the food options, noting that residents sometimes do not receive adequate meals. Despite this, the activities staff is praised for their encouragement and ability to uplift the spirits of the residents.
Who They Serve
Longview Hill serves a diverse population, including individuals requiring rehabilitation after surgery or injury, as well as those needing memory care. The facility aims to provide a supportive environment for both short-term and long-term residents, focusing on their specific healthcare needs.
Room for Improvement
While many families have had positive experiences with the care provided, there are areas that require attention, particularly regarding the responsiveness of the office staff and the quality of dining services. Some reviews indicate that communication issues and meal quality could be improved to enhance the overall experience for residents and their families.
Summary
Longview Hill Nursing Center and Rehabilitation provides a range of healthcare and rehabilitation services in a supportive environment. With a focus on compassionate care and a dedicated staff, the facility aims to foster recovery and independence for its residents. However, attention to dining quality and office staff professionalism could further enhance the experience for families seeking care for their loved ones.
