Overview
Life Care Center of Kennewick, located in Kennewick, Washington, is a skilled nursing facility that offers rehabilitation services and long-term care. The center aims to provide a supportive environment focused on the success and well-being of its residents. With a team of dedicated nurses and therapists, they offer both inpatient and outpatient rehabilitation, addressing the individual needs of each patient.
Services & Support
Life Care Center of Kennewick provides a range of services including skilled nursing, physical therapy, and rehabilitation. Their in-house team develops personalized care plans tailored to the specific goals and needs of each resident. This approach is designed to facilitate recovery and enhance the quality of life for those in their care.
Care Approach & Staff
The facility is staffed with compassionate caregivers who are committed to providing attentive care. While many reviews highlight the kindness and helpfulness of the staff, there are also concerns regarding the level of attention given to residents, particularly those requiring more assistance. Some families have reported instances of neglect, suggesting that the facility may need to improve its staffing levels to better meet the needs of all residents.
Who They Serve
Life Care Center of Kennewick serves a diverse population, including individuals recovering from surgeries or falls, as well as those needing long-term care. The facility accommodates residents with varying levels of mobility and health conditions, aiming to support each person’s journey towards recovery.
Levels of Care
The center offers both short-term and long-term care options, including rehabilitation services for patients recovering from injuries or surgeries. This includes physical therapy designed to help residents regain mobility and independence.
Living Options & Amenities
Life Care Center of Kennewick features various amenities intended to create a comfortable living environment. The facility includes courtyards, a fireplace, flat-screen TVs, and an on-site beauty salon and barber shop. These amenities are designed to enhance the residents’ experience and provide a homelike atmosphere.
What Families Say
Feedback from families is mixed. Some express satisfaction with the care and support their loved ones receive, noting the cleanliness of the facility and the attentiveness of certain staff members. However, several reviews raise serious concerns about neglect, including inadequate monitoring of residents and issues with medication management. Families have reported distressing experiences regarding communication and care coordination, indicating a need for improvement in these areas.
Room for Improvement
There are notable concerns regarding the level of care provided at Life Care Center of Kennewick. Multiple reviews mention instances of neglect, such as residents not receiving necessary assistance or medications in a timely manner. Families have expressed dissatisfaction with the communication from staff and the overall responsiveness to residents’ needs, suggesting significant room for improvement in these critical areas.
Summary
Life Care Center of Kennewick offers a range of skilled nursing and rehabilitation services in a supportive environment. While many families appreciate the caring nature of some staff members and the facility’s amenities, there are serious concerns regarding neglect and communication issues that potential residents and their families should consider. Addressing these concerns could significantly enhance the quality of care provided at this facility.