Overview
Legend Oaks Healthcare and Rehabilitation – West San Antonio, located in San Antonio, Texas, offers both short-term rehabilitation and long-term care services. The facility aims to provide a welcoming environment for residents, with a focus on cleanliness and attentive care.
Services & Support
The facility provides a range of services designed to support both rehabilitation and long-term care needs. Residents can expect assistance with daily activities, rehabilitation therapies, and health services tailored to individual requirements. The staff is noted for being friendly and responsive, striving to create a positive atmosphere for residents and their families.
Care Approach & Staff
The care approach at Legend Oaks emphasizes a compassionate and attentive team. Many reviews highlight the staff’s dedication to providing quality care, with some residents appreciating the quick response times to calls for assistance. Staff members are described as knowledgeable and caring, contributing to a supportive environment for residents.
Living Options & Amenities
Residents at Legend Oaks enjoy well-maintained and clean living spaces. The facility is described as cheerful and inviting, making it feel like home. Rooms are spacious and comfortable, although some reviews mention noise levels due to shared accommodations. Overall, the environment is designed to promote comfort and well-being.
Dining & Activities
The dining experience at Legend Oaks has received positive feedback, with residents expressing satisfaction with the food quality. Meals are designed to be nourishing and palatable, contributing to the overall satisfaction of residents. Additionally, the facility provides snacks and refreshments, enhancing the dining experience.
What Families Say
Feedback from families is mixed, with some expressing serious concerns regarding cleanliness and response times. However, many also commend the friendly and helpful staff, noting that their loved ones feel cared for. Positive experiences include the welcoming atmosphere and the quality of care provided during rehabilitation.
Room for Improvement
There are notable concerns regarding the responsiveness of staff in certain situations, with some families reporting delays in assistance for their loved ones. Additionally, cleanliness has been highlighted as an area needing attention, as several reviews mention issues with the facility’s upkeep.
Summary
Legend Oaks Healthcare and Rehabilitation – West San Antonio strives to provide quality care in a clean and welcoming environment. While there are areas for improvement, particularly in responsiveness and cleanliness, many families appreciate the friendly staff and the overall atmosphere of the facility.
