Overview
Lee Health Skilled Nursing Facility – HealthPark Medical Center, located in Fort Myers, Florida, is a 112-bed skilled nursing facility that aims to provide compassionate, patient-centered care alongside rehabilitative treatments. The facility focuses on assisting individuals recovering from various medical conditions, including joint surgery, strokes, and chronic obstructive pulmonary disease (COPD).
Services & Support
The facility offers skilled nursing services and rehabilitation programs tailored to individual needs. However, feedback suggests that the delivery of these services may not consistently meet expectations. Some residents have reported delays in receiving necessary pain medications and inadequate therapy sessions, which are crucial for recovery.
Care Approach & Staff
While the facility has a commitment to patient-centered care, reviews indicate that the quality of staff interactions can vary significantly. Some staff members have been described as friendly and helpful, contributing positively to the experience. However, there are numerous accounts of rudeness and unprofessional behavior, particularly among nursing staff, which has led to dissatisfaction among families.
Who They Serve
Lee Health Skilled Nursing Facility serves a diverse population of individuals requiring skilled nursing and rehabilitation services. The facility also provides memory care for those with cognitive impairments, although experiences related to care quality have raised concerns among families.
Living Options & Amenities
The facility provides basic living accommodations, but reviews highlight that the physical environment is in need of improvement. Concerns have been raised about the cleanliness and maintenance of rooms and bathrooms, with some residents expressing dissatisfaction with the overall ambiance of the facility.
Dining & Activities
Feedback on dining options has been mixed, with some residents noting limited meal choices and a lack of fresh fruits. While there are activities available, the overall engagement level and quality of these programs seem to vary among residents.
Room for Improvement
Multiple reviews indicate significant issues with staffing levels, response times for assistance, and the overall quality of care provided. Families have reported instances of neglect and inadequate attention to residents’ needs, suggesting a need for management to address these systemic problems.
Summary
Lee Health Skilled Nursing Facility – HealthPark Medical Center offers skilled nursing and rehabilitation services in Fort Myers, Florida. While some staff members receive praise for their care, numerous reviews highlight serious concerns regarding the quality of care, cleanliness, and responsiveness of staff. Families considering this facility should weigh these factors carefully based on the experiences shared by others.
